Recieved the water dispenser with defect and damage. Can not dispenser water. No water flow and loud noises sound run for more hours. Return product back at fedex already. Need full refund.

After setup dispenser would not stop dispensing water. Turned off/unplugged. The water in the reservoir continued to dispense. Went thru half of a 5-gallon bottle before it stopped. Returned product to store.

Love the 3 temps and the indicator could use some upgrades as it was a 1/4 full when light went on so have the blinking red light was a little annoying but still overall great purchase.

This is our second Primo bottom water dispenser. We loved the first one which we had for at least 10 years. This one works just as well as the old one did and it is self cleaning.

Works great and I am happy with the purchase. The only one drawback I can note is when using it to fill a pitcher it takes a little time. We rarely do that and primarily use it for cups and glasses so it is not that noticeable to us. I would recommend it.

We purchased this cooler delivered to house followed all instructions turned it on walked away came back 10 minutes later and the entire 5 gallons of water was all over my kitchen floor. Water valve that pumps water from jug was broken and so water just ran out even when machines power was turned off

Dispenser works great, but it’s a little noisy. We bought this as an additional dispenser. And this model is a decent amount noisier than the other Primo dispenser we currently have. That one is a “bottle on top” model… but the hot and cold functions should be the same? But again, this one is noisy and the other one basically silent.

Water dispenser works great! It was delivered on time, in good condition. Quick and easy set up instructions, which allowed us to get water right away. Hot water is perfect for instant noodles, etc., and cold water is refreshing. Dispenser has clean nice look, and we love that it has bottom load. No more heavy lifting and spilling of any water. Also bonus, it’s very quiet!

So far I seems like a very good water dispenser. I’ve only had it a couple of weeks now. It could be too soon to review this product. What I can say is it seems to me that both the cold and the just out of the bottle cool water is really just as cold as the refrigerated cold. I don’t really mind that they both are just as cold. The hot is really hot which is perfect for what we need the hot water for. So far it’s a good machine. I can’t speak for the self cleaning I only used it once when we changed the bottle. I’m not sure what it’s doing but it does make a pretty loud noise while it’s cleaning the machine.

So far this water cooler has just started to leak water out of the sides twice since I bought it 2 months ago. And it's not a small leak... it pours water out of the sides and front and inside where the water bottle is located. I have to unplug it and remove the water stem from the water bottle in order for the water to stop leaking out. After I allow it to dry out and replug it back in... it seems to work as described. If this happens once more... I'm going to return it to Sam's.