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Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV for
TCL 55" Class S5 Series 4K UHD Smart TV
4.7 out of 5 stars
stars283 ratings222 reviews
  1. 5 stars84% (239)
  2. 4 stars7% (21)
  3. 3 stars4% (12)
  4. 2 stars2% (7)
  5. 1 star1% (4)

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Showing 71-80 of 222 reviews
Jun 30, 2024
alliwertman
4 out of 5 stars review

Lovely but plan to be setting up for at least 45 minutes

[This review was collected as part of a promotion.] Tv is great quality. Took absolutely forever to completely update and I had to download two apps for full access to all the features. Once everything is up and running it’s great but took me about an hour. Plan at least 45 minutes of your time.

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Alliwertman, Thank you for taking the time to provide your feedback. We are happy to hear that you are enjoying your television thus far! We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Best, TCL Customer Support

Jun 21, 2024
kevinn329
5 out of 5 stars review

Awesome tv for the midsized range!

[This review was collected as part of a promotion.] This tv is the best for the price and size! Really easy setup as google tv built in makes it a breeze. Great picture quality and excellent sound. Didn't feel like I need a sound bar like most smaller tvs.

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Kevin, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Sep 24, 2024
JohnnyB
3 out of 5 stars review

Decent TV which lasts about 3 years

I have 6 TCL TVs, the picture is nice and you can't beat the price. I don't like the Google interface, freezes often and clunky to the point where I ended using a Roku box instead. Lifespan is about 3 to 4 years which is pretty low, but gives you the option to upgrade more frequently for a low price.

Helpful?2W7PBJYALIBP13858651674
reply from TCL Expert

Hi JohnnyB,Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.Thank you,SaraTCL Customer Support

Jun 20, 2024
twilar
5 out of 5 stars review

The picrure quality is nice

[This review was collected as part of a promotion.] This tv have great picture quality, I had the tv on 20 and it was perfect not to loud not to low connected the tv to Wi-Fi was extremely easy and you can download many apps that you like to use to watch your shows it the remote and skinny has no numbers just straight to the point

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Twilar, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Mar 14, 2025
JH23
5 out of 5 stars review

EXCEPTIONAL

[This review was collected as part of a promotion.] When you use price the best all around TV in my opinion and price is only a small little part of it.Wonderful picture and gamers get that 120,not 60 like a lot of others.Great TV,GOOGLE TV CHROMECAST BUILT IN....

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi JH23, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support

Jan 8, 2025
John c
1 out of 5 stars review

buyer beware

I purchased this tv 6 months, worst tv ever purchased 1st the sound loss connectivity to sound bar you have to change channel for it to connect again 2nd about 1/4 of the screen went dark. contact tcl about warranty customer service was supposed to email a link to send pictures never received email, spend extra $50 and buy Samsung

Helpful?2W7PBJYALIBP13858651674
reply from TCL Expert

Hi John, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.Thank you,SaraTCL Customer Support

Oct 2, 2024
Berney
5 out of 5 stars review

Success thanks to PAM

[This review was collected as part of a promotion.] Purchased this tv and was totally confused to do setup Called and was successfully assisted by Pam to do a complete setup. She was extremely patient & understanding; and had to continually repeat for me to get to through the final process of having my new tv connected

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Berney, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Jul 28, 2024
jessica1620
5 out of 5 stars review

Awesome Smart TV

[This review was collected as part of a promotion.] This tv is awesome! The picture is amazing! I love how everything is right there, including other apps, etc. It’s easy to flip channels and apps. Remote control is slim and easy to hold onto. We use it for gaming on for my son and now he wants to switch his tv in his room for this one. It was easy to set up and all u see my google account so I can control it on my phone. The sound is great especially for gaming.

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Jessica, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Sep 28, 2024
Startsone
5 out of 5 stars review

VIDEO PANEL WALL

[This review was collected as part of a promotion.] Brought TV just started setting up a video wall, had an issue connecting to wifi. Reached Tony out of support who walked me through resetting the TV back to factory and TV's were able to connect. The serial number is 2402GNC002353A03372

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Startsone, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Jun 15, 2024
mikel63
5 out of 5 stars review

BUY THIS TV

[This review was collected as part of a promotion.] The picture on this TV is INCREDIBLE. Being a smart TV there are so many options and apps you can do with it the sounds quality is incredible it is super easy to navigate with the remote and has great connection to my WiFi networks. As a gamer I would highly recommended this TV!

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Mike, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support