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Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV for
TCL 55" Class S5 Series 4K UHD Smart TV
4.7 out of 5 stars
stars283 ratings222 reviews
  1. 5 stars84% (239)
  2. 4 stars7% (21)
  3. 3 stars4% (12)
  4. 2 stars2% (7)
  5. 1 star1% (4)

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Showing 61-70 of 222 reviews
Jun 17, 2024
eliseo13
5 out of 5 stars review

Love

[This review was collected as part of a promotion.] Woooooow! Thank you so so much Influenster ♥️ this product is quality! Picture quality is clear and crisp sound performance! It was incredibly easy to connect by my self while hubbys deployed 😍 was compatible with my stand and remote control has all the streaming feature! I can’t believe how smart this thing is. Thank you 🙏🏼

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi eliseo13, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Aug 21, 2024
tikonel
5 out of 5 stars review

Excellent TV for gaming .

[This review was collected as part of a promotion.] Picture quality is crystal clear. It has one of the best UI’s available. It is responsive and user friendly. The instructions to setup the TV are simple and does not take too long. One of my favorite features on this TV is the ability to optimize the settings for video games. There are different features that provide a unique and high quality output specifically for gaming. Comes with a slim remote control that is easy to use. The connectivity options to setup devices like soundbars is very easy.

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Nov 10, 2024
tv-google
5 out of 5 stars review

great picture

[This review was collected as part of a promotion.] I bought this TV instead of another and am very happy w/ my choice. I had trouble w/ a feature. I called the support line and spoke with Ica. She was very helpful and pleasant. She solved the problem.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jun 14, 2024
genesisg113
5 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] The picture quality is super good it has vibrant colors, perfect size for my kids room 43inch tv. The built-in smart features is a plus, allowing easy access to Netflix and Hulu. The remote control perfect size and it has a great sound. It easy to set up.

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jan 8, 2025
John c
1 out of 5 stars review

buyer beware

I purchased this tv 6 months, worst tv ever purchased 1st the sound loss connectivity to sound bar you have to change channel for it to connect again 2nd about 1/4 of the screen went dark. contact tcl about warranty customer service was supposed to email a link to send pictures never received email, spend extra $50 and buy Samsung

Helpful?2W7PBJYALIBP13858651674
reply from TCL Expert

Hi John, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.Thank you,SaraTCL Customer Support

Sep 14, 2024
TechAndroidBossMaster
5 out of 5 stars review

4K Resolution tv Great tcl Support! Super Nice!

[This review was collected as part of a promotion.] This tv is great had great support with this amazing team guy as a tech minded person i wanted google/Android tv Experience and not just a regular web os experience and i got that exact experience with this tv he is super nice from tcl support team understanding and empathetic person understood my situation and helped me out with what i was dealing with super happy with this company and the wonderful support team! And plus the resolution of this 4k tv is simply Awesome!!!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Jun 19, 2024
johnathond3
5 out of 5 stars review

Best Bang for Your Buck

[This review was collected as part of a promotion.] This TV is perfect for those looking for something in the 43” class that don’t want to break the bank. I am very impressed with the picture quality, especially while watching sports. It also has 3 hdmi ports, one meant for games/sound bar. The remote I longer which I actually like so I don’t lose it all the time. First time having a TCL and this likely won’t be my last I’m so impressed.

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Johnathond3, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

Jul 2, 2024
blakeb46
5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] First off for a budget TV this thing has everything you could want, hook it up to your WiFi and start watching! The 4k picture quality is great for what it is and it gets plenty loud, Remote control is sleek and easy to use.

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Blake, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jun 25, 2024
hollys344
5 out of 5 stars review

Great addition to our space!

[This review was collected as part of a promotion.] I’ve always liked TCL TVs, and this is no exception. Sharp picture, easy to operate, and the remote is compatible with all the other TCL TVs in the house (which is great when you can’t find one!) the Roku operating system is smooth and simple. Sounds great - and easy to cast to!

Review from influenster.com
Helpful?2W7PBJYALIBP13858651674
reply from Brandon TCL Customer Support

Hi Holly, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Mar 21, 2025
Anonymous
1 out of 5 stars review

Don't buy TCL spend extra $$ for a real name brand

[This review was collected as part of a promotion.] Don't buy this TV it is a waste of money if you're going to buy 85-in TV by a American name brand TV TCL has bad customer service that support systems suck and they do not value customers I buy my TV February 2nd 2025 March 11th 2025 my TV stopped working I want my money back I don't trust this TV company and hell no I don't want them to fix the TV because at the end of the day it's going to mess up again I got to have you all fix it again no I've never out of all the years of my life bought a TV that went out in 30 days I had a 82 inch Mitsubishi back in 2007 and that TV lasted for almost 10 years no problem I will be calling the business better bill and I am a member of the consumers association so I will be giving them a call as well because consumers should not have to deal with this you guys are ripping us out of our money and selling us bad products TCL will be investigated

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi princesscompton82, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support