Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV

Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV for

TCL 55" Class S5 Series 4K UHD Smart TV

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4.7 out of 5 stars

stars283 ratings222 reviews

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Apr 1, 2025

Orlando

5 out of 5 stars review

Verified Purchase

Good

Helpful?

reply from TCL Expert

Hi Orlando,Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Aug 3, 2024

Suzy

5 out of 5 stars review

Verified Purchase

Good value

Great price, great tv

Helpful?

reply from TCL Expert

Hi Suzy,Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

May 4, 2025

Thom

4 out of 5 stars review

Surprisingly Good

I bought this TV to have something to watch since my recent purchase of a Samsung S90D and it's exact replacement both failed within a 3 month period. I will also eventually put in in the basement man cave. I was looking for something cheap, but have been pleasantly surprised at the picture quality of the TV. It may not be an OLED, but the color accuracy and clarity are very surprising for a set at this price. It runs on the Google OS, which seems to be very snappy and provides a lot of options for other APPs. The minor downside is the sound quality. It is good enough but lacks depth. I have a soundbar, but have not connected it since the set is just a temporary solution. The picture brightness is maxed out and it is comfortably viewable in the den that has a north facing wall that is flooded with light from wall-to-wall windows. A little more brightness would be a plus, but again, it is good enough. Once it is in the darker man cave it will be perfect. The only other problem I had was the initial setup. At first, it didn't want to link to my phone with the on-screen QR code. Trying the manual setup just ran me in circles. I finally went back and tried to scan the QR code again, and everything worked fine. If you are looking for a decent TV for a bedroom or small apartment, this set is a perfect pick, especially at the low price.

Helpful?

reply from TCL Expert

Hi Thom, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, Sara TCL Customer Support

Oct 5, 2025

Izzybelle

5 out of 5 stars review

Had a very helpful lady named Cherie She was awesome

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Izzybelle, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 18, 2025

Ghanley

5 out of 5 stars review

Service

[This review was collected as part of a promotion.] Shy very good service halping me aghkkkgffctggggg

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Ghanley, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 1, 2025

Anna4743

5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] Amazing help! With Shy she walked us through everything

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Anna4743, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 8, 2025

Downstairs

5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Xian was a an excellent helper and saved us aggravation. Very patient

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Downstairs, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 1, 2025

Ray17

5 out of 5 stars review

Great features except Fox News

[This review was collected as part of a promotion.] Good can’t find Fox News the server was excellent Patricia was great !!!! 😁😁😁

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Ray17, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 19, 2025

Scampi

5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Nice tv. Lei did a terrific job with setup. Glad I called.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Scampi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 16, 2025

Nicole

5 out of 5 stars review

[This review was collected as part of a promotion.] She was amazing. So sweet and kind. 10/10 recommend -Gerald Dine

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Nicole, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support