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Customer reviews for TCL 55" Class S5 Series 4K UHD Smart TV for
TCL 55" Class S5 Series 4K UHD Smart TV
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4.7 out of 5 stars
stars283 ratings222 reviews
  1. 5 stars84% (239)
  2. 4 stars7% (21)
  3. 3 stars4% (12)
  4. 2 stars2% (7)
  5. 1 star1% (4)

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Showing 11-20 of 222 reviews
Jun 2, 2025
John
5 out of 5 stars review

Verified Purchase

Great TV

Great for the price. Only fans looks amazing.

Helpful?2W7PBJYALIBP13858651674
May 5, 2025
bccc21
5 out of 5 stars review

Verified Purchase

Love this TV

Beautiful picture, great operating system.

Helpful?2W7PBJYALIBP13858651674
reply from TCL Expert

Hi bccc21,<br /><br />Thank you for taking the time to provide your feedback. We&#39;re thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! <br /><br />Thank you, <br /><br />Sara <br />TCL Customer Support

Sep 7, 2024
Mike K
2 out of 5 stars review

Verified Purchase

You get what you pay for??

Nice picture; great smart tv features; however, the power off button doesn't work either on the remote or on the TV itself.

Helpful?2W7PBJYALIBP13858651674
reply from TCL Expert

Hi Mike K,Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with the power button. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.Thank you,SaraTCL Customer Support

Sep 25, 2025
Nonefor none
5 out of 5 stars review

Great Picture and sound

[This review was collected as part of a promotion.] I've had this TV for a couple months. It's AWESOME. Lei was patient and very courteous to me. Thank You Lei!!

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi Nonefor none, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 11, 2025
Smart Bikini
5 out of 5 stars review

antenna reception

[This review was collected as part of a promotion.] MS ICA. excellent customer support. Purchased TWO SMART TCL 43" & 40". STARTUP Instructions for 70 year old man can be challenging . on going KSAT 12 SAN ANTONIO TV STATION CHANGED TOWERS and doesn't connect like other stations step by step to search stations 10-10 jump to12-2 12-1. (ABC) normal stations SPECTRUM SERVICE RATES WERE AT $275.00 PER MONTH TERMINATED 5/28/2025 Support is great once the tv are set up . I NEED TUTORIALS TCL SITE HOW TO OPERATE BOTH TVS 40" AND 43"

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 11, 2025
CmsP
5 out of 5 stars review

Thank you

[This review was collected as part of a promotion.] I just bought this tv and called for assistance setting up my sound bar. I talked with Jolina and she was super. She stayed very calm and very patient with me as we went through multiple trys. Being 74, I really appreciated her patience and understanding.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi CmsP, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support

Aug 20, 2025
glenn72
1 out of 5 stars review

DO NOT BUY, only 2 months in, screen goes blank

[This review was collected as part of a promotion.] I would be watching tv and screen would studder then went blank, so have to unplug and wait then power back on, sometimes it just goes blank and reboots and also has given me a just green screen. Contacted TCL and what hoops you have to go through, send video of problem emails after email also 2 to 3 days for response. So they sent a Tech out replaced the main board, so had to setup the tv all over again, settings, apps and logins which takes time. The problem is worse going blank 2- 3 times and evening while watching tv . Still waiting on support, they want videos of the problem, happens on occasion so I am trying to record it with a security camera, so i can send that in to them which the size of file is to big to send regular email so will have to use a share folder for this. I am techy so I am working on this but if you aren't good luck. I like the features,picture,sound, but I think I just got a bad one, but buyer beware.

Review from tcl.com
Helpful?2W7PBJYALIBP13858651674
reply from Alison TCL Customer Support

Hi glenn72, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

Sep 20, 2024
Frank RC
5 out of 5 stars review

Verified Purchase

TCL TV

Awesome picture and great price

Helpful?2W7PBJYALIBP13858651674
reply from TCL Expert

Hi Frank RC,Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Jan 29, 2025
JOSE A
5 out of 5 stars review

Verified Purchase

GOOD PRODUCT, GREAT PRICE

GOOD PRODUCT, GREAT PRICE

Helpful?2W7PBJYALIBP13858651674
reply from TCL Expert

Hi JOSE A,Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Nov 30, 2024
WP
5 out of 5 stars review

Verified Purchase

Great affordable TV

Greast Value for MOney, easy interface

Helpful?2W7PBJYALIBP13858651674
reply from TCL Expert

Hi WP,Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support