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Customer reviews for Bissell Little Green Premier Pet Portable Deep Cleaner for
Bissell Little Green Premier Pet Portable Deep Cleaner
4.3 out of 5 stars
stars
896 ratings817 reviews
  1. 5 stars71% (634)
  2. 4 stars13% (113)
  3. 3 stars5% (41)
  4. 2 stars3% (29)
  5. 1 star9% (79)

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Showing 651-660 of 817 reviews
Aug 31, 2020
Reviewer name: Mom of human and canine children
5 out of 5 stars
5 out of 5 stars review

A must have for stairs

I use it to clean the carpet on the stairs. Between the children and the dogs the stairs take a beating. The little green machine does a fabulous job. Better than I could have ever imagined. As a bonus, it is lightweight easy to clean easy to store easy-to-assemble easy to use. No more hiring Chem-Dry to clean my stairs.

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
Jan 10, 2021
Reviewer name: AC
4 out of 5 stars
4 out of 5 stars review

Customer Service

I have the pet pro heat wave cleaner that stopped maintaining heat. After a phone call with the customer service department, they agreed to ship me a replacement. I hadn't received an update on my replacement in a week. When I emailed Bissell to find out the status, William quickly emailed me back with a status update, tracking, and most importantly, empathy. It was great to get speedy service, but what really stuck out was the personalized care. Most big companies have gone automated, and I much prefer to work with companies with real people, serving real people. William was extremely pleasant and helpful and because of my experience, I will be more inclined to buy Bissell products in the future.

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
May 29, 2024
Reviewer name: Beth
1 out of 5 stars
1 out of 5 stars review

Do not buy- hose tore and Bissell would not help

[This review was collected as part of a promotion.] We used this product as directed for 2-3 years. The hose then tore, making the machine useless. I contacted bissell, and they would not help since it had been more than 2 years. They do not even sell replacement hoses, so they told me I'd have to buy a whole new machine from them. Bissell quality has gone downhill, and they do not stand behind their products. Spend your money elsewhere.

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
reply from bissellpwr

Hi Beth. Sorry your hose tore and the warranty was expired. You can also take your machine to a BISSELL Authorized Service Center for repair.

Mar 23, 2019
Reviewer name: Fabi2206
5 out of 5 stars
5 out of 5 stars review

Does the cleaning spot on,be patient

[This review was collected as part of a promotion.] I have been searching for the solution to clean the dirty spots for my carpet now since a while,as using the wet cloth with detergent is always the alternate solution however that takes a while to dry and leaves the odor behind. Pro-heat came pretty close to my expectation , though its not perfect but the best way till the date i have tried to clean the small /big dirty spots. I will start with good - its small , mobile - you can carry it easily , does not have many connectors -(because a lot of connectors always confuse me ) and above all - it has good motor to suck the dirty water/solution(their secret) and that helps not only to dry the carpet within no span of time but also clears the odor behind . The only bad part is - and which is also not the big deal that it takes a while to see the final result,which is a clean area. If you want to clean the whole carpet and i think thats because it is not meant for the same and I can deal with it. I am attaching here a video and few pictures to show the before and after results. The carpet did clean up to the perfection,but it took a complete day to see the actual result which was great.Initially i did not see the sauce marks gone but after a day,when the carpet was completely dry,the marks were gone completely. I have noticed that the full impact(crisp clear/clean) take few hours to reflect so do not be impatient,give sometime while you use and see the result yourself !! I would definitely recommend Little Green® ProHeat® Portable Carpet Cleaner as carpet cleaning is the most problematic area for all of us with the kids.

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
Mar 22, 2023
Reviewer name: TMC
3 out of 5 stars
3 out of 5 stars review

Very little action in the suction side

[This review was collected as part of a promotion.] Seemed like a nice product after the reading the reviews it was top rated. No better than a bowl with water and scrub brush because there is very little suction in the vacuum of this. Very disappointed. Although the reviews were rated higher it simply did not work for my small area.

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
reply from bissellpwr

Sorry to hear the machine isn't meeting your needs. Please reach out to Consumer Care direct at support.bissell.com so we can troubleshoot the suction issue and get you back to cleaning.

Apr 29, 2023
Reviewer name: Marissa l
2 out of 5 stars
2 out of 5 stars review

Hose Rips Easily

[This review was collected as part of a promotion.] I have had the little green for about 6 months. It works great for what I need it to do. However, the way that the hose wraps around and attaches when storing, it causes the hose to rip easily. It snaps on the back at a very tight angle putting stress on the hose. The hose isn't apart of the warranty so Bissell won't do anything!

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
reply from bissellpwr

Hi Marissa. The hose is covered under the warranty. Please reach out to us direct at support.bissell.com so we can help with your Little Green! You can extend the life of your hose by suctioning warm water through the hose to clean it out before storing the machine to rinse out formula, dirt, pet hair and lingering odor. Also, rinse all tanks and tools and let them air dry after every use.

Mar 19, 2019
Reviewer name: Simoriah
5 out of 5 stars
5 out of 5 stars review

Lots of Power From This Little Guy!

[This review was collected as part of a promotion.] I live in a small apartment, so being able to own a carpet cleaner that doesn't take up much room is a huge plus. It's easy to fill & clean. I've used it on my sofa & my wall to wall carpet. I'm embarrassed to say how much dirt it extracted! Bissell Little Green ProHeat will now be a part of my regular cleaning routine.

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
Aug 15, 2023
Reviewer name: Carl
1 out of 5 stars
1 out of 5 stars review

Bad Name

[This review was collected as part of a promotion.] Bought this for "pro heat" thinking it would heat the water, not just take hot water you provide which other products do. "Heatwave Technology"? Yeh right. Marketing crap. Do not buy if expecting to have some type of heating with it. Waste of my time. Very upset I have to go return this now.

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
reply from bissellpwr

Hi Carl. We're sorry you're not happy with the machine, but cleaning formula makes the biggest impact in spot cleaning. If you haven't tried using the Little Green, please do before you return it. We're always here to help you at support.bissell.com.

Mar 19, 2019
Reviewer name: thecheapsubscriber
5 out of 5 stars
5 out of 5 stars review

Great to have around if you have pets

[This review was collected as part of a promotion.] I was really impressed with this powerful little machine. The Little Green Proheat is a small carpet cleaner, which makes it ideal for small stains or small areas - like for cleaning upholstery or stairs. We do have a full size cleaner that we use about once a year in the whole house, but this little guy seems to be a little nice addition to our cleaning routine since we can use to tackle small messes in a more frequent basis. In order to try it, I used it in the portion of the carpet where my dog loves to lay down. I was amazed at how much pet hair the brush caught, and the water came out completely dirty. So even though it looked clean, the area was definitely not clean. I was not aware of this product prior to trying it, but it's my new favorite carpet cleaner, and I would definitely recommend it, especially if you have pets (or small kids) that tend to make small messes around the house.

Review from BISSELL Homecare
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Aug 24, 2021
Reviewer name: Kristalina
1 out of 5 stars
1 out of 5 stars review

If I could rate 0 stars I would

[This review was collected as part of a promotion.] I would not recommend I bought this last year thinking it would be great for my small apartment. It broke after one use. Do not recommend. I tried going through the warranty it gives you and it was running in circles I couldn't figure it out. It was a complete waste do not buy this. So disappointed

Review from BISSELL Homecare
Helpful?2Z7012BT5S2G13858551402
reply from bissellpwr

Sorry to hear this, Kristalina. Please give us a call so we can help with your Little Green! 1-800-237-7691