[This review was collected as part of a promotion.] The hose breaks. Seems to be a known issue based on the manufacturer responses. The hose doesn't seem to be long enough to put it away. Or it shrinks with use. Either way, ridiculous and frustrating.

This product worked well- Until It didn't. The hose storage puts strain on the hose- and it broke. First at the handle, then where it attaches to the machine itself. If you don't mind buying a new machine after a year or so you will love this machine---- AS for me- I am trying to get a little more use out of mine-- Held together with Duct tape. I would replace the hose myself- If they sold a replacement part. When this one finally becomes unbearable I will buy a different machine- will not buy the same one.

I have taken care of this unit and cleaned it after every use. I followed Bissells trouble shooting tips multiple times and now I have to replace the pump for a SECOND time and I've only used this product less than 10 times. Complete waste of money and I will be looking at other brands and never waste my money on another Bissell product again.

This product has been a life saver. I have used it more times than I care to admit, and it cleans like champion each time. The suction is powerful, the tools are just the right size for small stains, and very durable. I can pull this out on a moment's notice and use it quickly because it is not complicated to use. If you have pets or battle small stains on your carpet, do yourself a favor and purchase one.

We just purchased this today for immediate use on our mattress where our kitty went #1. This machine is so easy to use, the attachments pop on and off quite easily with great sturdiness for the job. So do the clean and gray water tanks. The mattress is clean and smells fresh, the machine and the Bissell Pet Pro Oxy formula are like a magic trick. We are now doing the pet stains on the carpets as well, all cleaning up nicely. This machine holds enough water and gray water to do a thorough and multiple job cleaning. We highly recommend.

[This review was collected as part of a promotion.] At first I loved it. Even showed many people how great it was in which a few bought it!. Now after the last few disasters I have to take all the great things back! I used this on many different things. Especially my car seats!!! I have had it less than a year and the last two times i tried to use it a lot of water was coming from the bottom ruining what I had just cleaned.. Actually made it worse. And then I couldnt clean it again. Then today it did it again but after 15 minutes of trying it wouldnt even suck up anything. Sad i thought I liked bissel better than my shark but im afraid not. :(

I have been meaning to buy one of these for years and don't know why I put it off for so long! The day I got it I cleaned just one section of my couch and was AMAZED and what came off of it. In the past week I've finished my furniture, my van (I have 4 kids plus babysit, so that was no small feat), and the carpets in my kids' rooms. I'm so happy with this purchase! #sweepstakes

[This review was collected as part of a promotion.] I purchased this a year or so ago specifically for stairs. My daughter used it right when we got it and said it didn't work well and I could tell by looking at the stair steps that it didn't work well. I didn't have time to deal with it then as I bought it because it looked easy. I got it out for 2nd time a year later and it does not pick up water. Then it started smoking and could smell electrical burning. Big waste of money.

[This review was collected as part of a promotion.] Seemed like a nice product after the reading the reviews it was top rated. No better than a bowl with water and scrub brush because there is very little suction in the vacuum of this. Very disappointed. Although the reviews were rated higher it simply did not work for my small area.

I've only had the Little Green Pro Heat a few months and have used it primarily for dog messes. I've cleaned the hose and tanks after each use, but the hose has split so much at the end that it's nearly detached. There's no suction left, so I'm left with wet carpeting and rugs. I was hoping there was a replacement hose available, but I didn't see one. This machine cleaned adequately when I first bought it, but not enough that I'd purchase it again.