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Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses for
KidKraft Paramount Wooden Swing Set with Two Clubhouses
3.8 out of 5 stars
stars
209 ratings132 reviews
  1. 5 stars55% (114)
  2. 4 stars13% (28)
  3. 3 stars8% (16)
  4. 2 stars5% (11)
  5. 1 star19% (40)

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Showing 41-50 of 132 reviews
Apr 13, 2018
Reviewer name: Hdzisrarel
5 out of 5 stars
5 out of 5 stars review

Woaooooooo

Ok the final product is great my douther love wife too im not lie but put togeter was a experience just take the time for identify all the number on the wood the big green tunel defenitly need bigger scrus go to ace 5 dlls fix my problem very solid is big im impress im 275 pounds and 5.11 and this ting is solid ...im use drill and torke drill is faster ... I can be on the big house and play whit my douther no problem at all im verry happy I check every were for a good play set this is the best for a pro entry lever the size on price is great make sure drill when say drill make sure level when say level and dont worry you can do it I make in 3 days 6 or 8 hrs but rocks im very hapy I put picks of the final product is amazing you guys rocks ....

Helpful?4IZ0GNE08Y8313857823632
Jun 26, 2016
Reviewer name: Bennett092405
3 out of 5 stars
3 out of 5 stars review

Nice, but takes forever

This is a nice swing, but takes forever to put together. It took my husband and I 34+ hours to put together. So sod the items were mislabeled. The screws that come with it break easily. We put on the stakes with the screws and then a day later I saw them on the ground. The screws literally broke in half. We have had this about 3 months now and the same thing happened to the screws that attach the slide (1/2 the screw is stuck in the wood where the pre drilled holes are, and we are now going to have to make our own holes in the slide). The screws broke that are holing out took on too. We have just been having to go buy more heavy duty screws at the hardware store as we find the broken ones. The kids sinks have no drain hole and will hold water when it rains. Overall though the kids love it!!!

Helpful?4IZ0GNE08Y8313857823632
reply from CedarSummitSupport

Hello Bennett092405,We are very happy to hear that your children are loving their Paramount Wooden Play Set. We, however, are sorry to hear that you are not completely satisfied with quality of the parts supplied. We would be happy to send out any replacement parts that you need. Please contact our Customer Experience Team at 877-817-5682 for more information and help with placing an order.-The Cedar Summit Customer Experience Team

Jul 28, 2020
Reviewer name: FSevi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor quality wood

Light pressed wood feels like foam

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Thank you for your feedback, and we're sorry that this play set did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team

Dec 22, 2023
Reviewer name: None
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Did not receive all the parts. No plastic parts have arrived. Filed a claim have not heard back yet.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

We're so sorry that items were missing from your order! Please contact us at customerservice@kidkraft.com, and we will help get replacement parts to you. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001

Nov 30, 2021
Reviewer name: Ella
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Totally worth it

Took about the 28 hours it said it would easy to follow directions shipped in 8 sectios and all togther pleanty of hardware. Looks beautiful and the kids love it!

Helpful?4IZ0GNE08Y8313857823632
Apr 20, 2020
Reviewer name: Nora
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Looks bigger on picture

Its a really good product. I was just thinking it was going to be a lot bigger. I was a little disappointed when we got done building it because in the picture it looks a lot bigger. But we are happy with the purchase.

Helpful?4IZ0GNE08Y8313857823632
Nov 14, 2020
Reviewer name: Paul
1 out of 5 stars
1 out of 5 stars review

Poor Quality

Purchased 3 years ago and falling apart! Not worth the $ spent purchasing and $ hiring 2 build. Cheap materials, stain didn't last 1 year! This is the 3rd set purchased but by far the worst! I could go on and on about how horrible this set is.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Paul,Thank you for your feedback, and we're sorry that this playset did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration. -The KidKraft Customer Care Team +1 (800) 933-0771

Apr 21, 2024
Reviewer name: amc
1 out of 5 stars
1 out of 5 stars review

Parts don't fit.

We unboxed everything and set out all the parts - the wood boards were not cut correctly and do not fit together like they should. Unable to return so now we just have a pile of playscape parts we can't use.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

Oh no! We're so sorry that the assembly process was frustrating. Our Customer Care team is always available to help with any assembly issues or questions that you might have. Feel free to contact us at customerservice@kidkraft.com! -The KidKraft Customer Care Team +1 (800) 933-0771 #01001

Jun 22, 2024
Reviewer name: Val
1 out of 5 stars
1 out of 5 stars review

Pile of wood we can't use.

Instructions are not clear, parts don't fit, we had to buy so many extra pieces for this - absolutely do not recommend. Wind picked it up while partially assembled since there is no way to secure it while it's being built and smashed it. 0/10.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

We're so sorry for the frustration with assembly! Please feel free to contact us at customerservice@kidkraft.com so we can assist. -The KidKraft Customer Care Team +1 (800) 933-0771

Jun 2, 2023
Reviewer name: Disappointed costumer
1 out of 5 stars
1 out of 5 stars review

Broken Playset

I purchased this product 3 weeks ago and it came today. Unfortunately the pallet it was delivered on was snapped. And more than 8 pieces were broken in the box.

Helpful?4IZ0GNE08Y8313857823632
reply from KidKraftExpert

We're very sorry to hear that your playset arrived with damaged parts! Please send an email to customerservice@kidkraft.com, and we can get replacement parts sent out to you immediately. -The KidKraft Customer Care Team +1 (800) 933-0771 #11001