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Customer reviews for KidKraft Paramount Wooden Swing Set with Two Clubhouses for
KidKraft Paramount Wooden Swing Set with Two Clubhouses
3.8 out of 5 stars
stars211 ratings134 reviews
  1. 5 stars54% (114)
  2. 4 stars13% (28)
  3. 3 stars9% (18)
  4. 2 stars5% (11)
  5. 1 star19% (40)
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Showing 111-120 of 134 reviews
Jun 23, 2018
Lorraine
1 out of 5 stars review

Extremely Dissapointing

It looks way larger in the picture. My grandkids are 4, 6, & 8. The 6 year old and 8 year olds are already too big for this. Their heads hit the roof in the "kitchens" below. The wood is pretty cheap looking and feeling, and it often splits when you are trying to put it together. I wish I had just spent a little more and purchased another system. I feel like I just completely wasted my money!!!

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reply from KidKraftExpert

We're so sorry that your playset did not meet your expectations, and we appreciate you taking the time to leave us your feedback. We will do everything we can to ensure that you get the utmost enjoyment out of your purchase. Please contact us at customerservice@kidkraft.com and we will assist you in replacing any parts that were damaged. - Collyn, your KidKraft Customer Care Advocate

Jan 10, 2022
Camp Run A Muk
5 out of 5 stars review

Great Experience

My wife and I got this for our grandchildren and enjoyed working together assembling it. The instructions are detailed and concise. Be patient, follow them exactly, and assembly will go well. Once assembled correctly, it seems very sturdy for the most part. Some of the small accessories are a little lightweight for hard play but overall we are very pleased with our purchase.

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Apr 5, 2018
Ticey
4 out of 5 stars review

So far so good

Our play set arrived exactly when said it would be delivered! As stated in another review the play system was delivered by 1 guy(friendly) however he needed help unloading the pallet. I was lucky my 16 year old nephew was here to help. I’m concerned about inventory, I did read that there would be 9 boxes and we were delivered 8. The paperwork says 8, however cedar summit states that the system will be shipped in 9... I’ll be returning with the rest of my review within a week (or 2) depending on how quickly we get this put up! Fingers crossed all the pieces are here!

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reply from KidKraftExpert

Hi there,The Paramount Wooden Play Set should come in 9 boxes. The best thing to do would be to do an inventory before you start to assemble. Please call us at 1800-933-0771 if you need any assistance with this.Maggie- your Kidkraft Customer Care Advocate

Mar 16, 2019
AustinGuy
2 out of 5 stars review

Poor quality wood.

This playset looks great, but the wood used is extremely soft and split easily. The plastic parts, connectors and windows, etc do not lline up for the most part. I ended up replacing many of the wooden parts with higher quality wood. Should have taken the time to build from scratch. Would have saved a ton of cash and feel safer letting the kids play.

Review from kidkraft.com
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reply from Customer Service

Thank you for your feedback, and we're sorry that this play set did not fully meet your expectations. We'd be happy to pass this on to our Product Development team for future consideration.

Dec 10, 2021
A
3 out of 5 stars review

Good Value. Instructions/packaging Bad.

When it’s finally done and built, it seems like a great value, but the instructions and parts packaging weren’t as helpful as it could be. How about making “Box 1 of 9” the box with the instruction manual? How about 1 box with all the hardware versus being spread out among the boxes. How about deciding on a screw format and sticking with it (square driver vs Phillips)? We had to search all the boxes for the instructions (paper is more convenient than scrolling on an iPad in a bright day.) Then we had to find the hardware… another box search ensued. Anyhow, there is definite room for improvement to make it user friendly.

Review from kidkraft.com
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reply from Consumer Engagement

Thank you for taking the time to provide your valuable feedback! We apologize that the assembly process was frustrating, and we're happy to pass this feedback on to our Product Development team. -The KidKraft Customer Care Team +1 (800) 933-0771 #01001

Jan 6, 2022
Nene
5 out of 5 stars review

Outdoor perfection

My three-year-old granddaughter was so super excited to walk out and see this in the yard it is very very much well made good quality and will last for years of fun can’t say any particular part of the set is her favorite she loves everything but she seems to favor the two kitchens I would definitely recommend this!!

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Feb 19, 2020
Rich
4 out of 5 stars review

Good value, but tough build

This configuration maximizes features in a consolidated footprint and at a reasonable price. The build took every bit of 26 hours with two people, even with using 4 drills and having every tool readily available. The hardest part was the tube slide and almost the most time consuming. The other most time consuming part was organizing the pieces and taking inventory of all the parts. I had two folding tables full of hardware and a yard full of wood pieces. The wood seemed semi-fresh, with limited splitting. Overall a satisfied customer. Would like a play set that included a zip line post. I will modify this one to have one come off the backside. The kids love it!

Review from kidkraft.com
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Jan 3, 2020
Superman
5 out of 5 stars review

Great swing set

We bought this swing set for our grandchildren ... they love it !!! Took a couple of days to put together but everyone had a blast pitching in to get it done for Christmas! Note:set all you piece out before starting. Follow the book of instructions and have a blast.

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Mar 18, 2022
Alexis
5 out of 5 stars review

Kids love it!

My husband and I put this playground together bit by bit over about 3 weekends. The wood may not be the greatest quality but it does the job. We did not have any missing or damaged pieces/hardware. We also took the time ahead of building to organize all the material and hardware which makes it a whole lot easier. The kids absolutely love it and we are very happy with this purchase.

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Mar 25, 2018
Katie jenkins
1 out of 5 stars review

This a Spruce set not Cedar!

This product contains ZERO CEDAR lumber it just painted. We have only had this set for 1 year and boards are rotten. This spruce product attracts wasp and hornets. This is not safe for my children to play in anymore. Bolts are breaking in half only after a year of use!

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