I purchased this Varnell Lazboy Executive chair on 12/29/19 hoping that it would be a comfortable chair. It's not bad, but my problem is that it won't recline without forcing the chair back. I've made every adjustment the book says to do, but it still won't recline easy.

The chair seat is not deep enough for tall people, my son noticed that right off the bat, but he decided to use it anyway since the height of the back of the chair accommodated his 6'2 height. The back of the seat broke, and the piston has now broken in less than 2 years. The quality of the leather held up, while the rest of the chair didn't. The weight capacity is 350 lbs, my son is 325, so he was in the parameters of the weight limit.

I purchased this chair for my home office. It was very easy to assemble. After assembly I noticed the arm was loose. I pulled off the plastic molding and a bolt that was supposed to be there from the factory was missing. I am still waiting on the replacement bolt. After only one week, it feels as if though the cushion for the seat and back is already worn out. I would not recommend this chair as it is hard and very uncomfortable.

the chair itself is fine but the quick set up buttons on the side of the ram rest keeps poping out of place when i lean back like it isnt sitting in the slot all the way or something and if you apply a little pressure to the arm rest it will slid out as well

I purchased this chair as a replacement, and thought everything was fine, until I discovered an issue with the arms. When you sit down, the inside of each arm has a rather sharp edge that cuts into my legs. If I had known this ahead of time, I would not have purchased it. I am going to try to pad this with several layers of microfiber cloth and see if this helps.

If you are truely big & tall skip this chair and go for the Alston Big & Tall Executive Chair Item # 980129409 - I had one, and the stable in the arm rest tore through, it wasn't a big deal honestly, but having it only been a couple months old I decided to return it in store (I had ordered it online) and get a replacement. I had seen this chair thinking it was the same chair as they look almost identical, but this one is a Varnell, and its no where near as comfy as the Alston for someone who is big and tall.. Don't get me wrong this is a nice chair, but I've only owned this chair for a day and I've already re-ordered the Alston and I will be returning this one - Its comfy and seems like a great buy for the money, but I goofed on this and want the Alston back (*What I thought I was getting in store*).

I bought this chair about 6 - 7 months ago. It has been very comfortable, and I've had no issues with it. Until yesterday. I sat in the chair, and it almost dumped me on the floor. When I checked it, I found that the socket that holds one of the wheels had broken. The socket is a circle that the stem on the wheels fits into. The socket is reinforced, but apparently not well enough. To be fair, I am at the high end of the weight limitation for this chair, but this is still something I would not have expected to fail in less than a year. I use the chair on a smooth flat hardwood floor, so the wheels aren't experiencing any unanticipated forces. This just failed.

This office chair was purchased yesterday. It was easy to put together, and was fine for a couple of hours. Then it started to tilt to the left. We heard something snap and it tilted even more. I am going to try to return it tomorrow. Our prior office chair was similar to this one. It was a great chair that lasted for years. I am disappointed in this chair and that I have find the time to return it.

CHAIR IS VERY COMFORTABLE, MY HUSBAND LOVES IT

After just a couple of year the hydraulic cylinder is broken and it is now dangerously wobbly