Customer reviews for La-Z-Boy Varnell Big & Tall Executive Chair, Assorted Colors

Customer reviews for La-Z-Boy Varnell Big & Tall Executive Chair, Assorted Colors for

La-Z-Boy Varnell Big & Tall Executive Chair, Assorted Colors

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4.2 out of 5 stars

stars1,065 ratings476 reviews

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Showing 351-360 of 476 reviews

Feb 15, 2022

jud

1 out of 5 stars review

leather peeled within one year. normal use of using 2 times a week. Adult use only. very disappointed. I thought LA-Z BOY WAS BETTTER THAN THIS.

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reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Apr 1, 2021

N V

1 out of 5 stars review

Leans forward... hard to sit

Chair leans forward... whatever we do its like you are being pushed out of your chair. Basic design flaw. Going back to the store. Sorry La-Z-Boy.

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Jul 11, 2022

Huskerpam

5 out of 5 stars review

Verified Purchase

Love this chair. So comfortable. Worth the money

Was looking for a good comfortable chair for the long hours I work. This one fits the bill. Would highly recommend.

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Jun 7, 2023

Joe

1 out of 5 stars review

Most comfortable piece of junk I've ever owned.

Major design flaw... after a few months the folding back falls through when you lean back in it. Could be dangerous for an elderly person.

Helpful?

reply from True Customer Service

Hello Joe, thank you for leaving us a review for the La-Z-Boy Varnell office chair. We take customer feedback very seriously. Please contact us at 800-379-9773 so that we can discuss the issue you mentioned in more detail. We look forward to assisting you and getting your chair in good working condition.

Jun 23, 2023

Weston

2 out of 5 stars review

Comfortable but lower quality

This chair is very comfortable. However, it lasted about 8 months before the back started to fall back.

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reply from True Customer Service

Thank you for sharing your experience. We are glad to hear that the chair is comfortable. Please contact us at 800-379-9773 so that one of our customer service team can assist in determining the best resolution to get your chair in great condition. We look forward to giving you a 5 star experience!

Apr 2, 2023

chey

3 out of 5 stars review

Overpaid!!

The chair feels comfy but I’m disappointed that it arrived with so many flaws. The top is miss colored. Chips in the arm rest and plastic pieces are warped. I think I overpaid!!

Helpful?

reply from True Customer Service

Thank you for taking the time to leave a review. I am sorry to hear that your chair arrived in less than perfect condition. Please reach out to our customer service department at 800-379-9773 so that a representative can send you replacement parts to keep your chair in great condition.

May 13, 2021

Wec

5 out of 5 stars review

Verified Purchase

Love the chair

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Aug 10, 2021

Jonathan

5 out of 5 stars review

Verified Purchase

awesome

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Jul 30, 2021

Crafty mama

5 out of 5 stars review

Verified Purchase

Great office chair

Awesome chair and soft!

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May 11, 2022

Krisbw

5 out of 5 stars review

Verified Purchase

Guys a big man well

Fits nice

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