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Customer reviews for La-Z-Boy Varnell Big & Tall Executive Chair, Assorted Colors for
La-Z-Boy Varnell Big & Tall Executive Chair, Assorted Colors
4.2 out of 5 stars
stars1,065 ratings476 reviews
  1. 5 stars67% (718)
  2. 4 stars11% (121)
  3. 3 stars5% (51)
  4. 2 stars5% (49)
  5. 1 star12% (126)
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Showing 21-30 of 476 reviews
Mar 22, 2022
sesecat
5 out of 5 stars review

Verified Purchase

Definitely made for Big & Tall

Chair is very sturdy for a 300+ user. Seat is nice and wide, height adjustable. Of course, being a larger chair, it has a larger footprint. Make sure you have the space.

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Jun 7, 2022
Sezander
5 out of 5 stars review

Verified Purchase

Strong chair and easy assembly!

Seriously strong office chair! I weigh 300lbs and this chair lives up to its Big and tall name. Very sturdy and comfortable leather office chair. Assembly was a breeze!

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Sep 26, 2023
Anonymous
2 out of 5 stars review

Verified Purchase

Not what they used to be

Not as soft as my last one. This chair is hard and not as comfortable to a La Z Boy chair purchased at Sam's for the same price a few years ago. The quality is not what it used to be. I regret the purchase.

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reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Mar 16, 2021
Liz Flaherty
3 out of 5 stars review

Verified Purchase

Nice chair--with a glitch.

I love the chair, but I can't adjust it so that it will lean back & the seat will tilt up a little bit. That particular lever doesn't work, but I didn't realize it at the time and got rid of the box the chair came in.

Helpful?24GPA0KOLLM013854916824
reply from Supplier Response

I'm sorry you had that issue. If you ever purchase a chair that is serviced with us and need any help, please contact us at service@trueinnovations.com or call us at 800.379.9773.

Oct 19, 2021
Bubba2005
1 out of 5 stars review

Verified Purchase

Nice chair if it had been new

Must have been a second. Had a hard plastic patch on the back and a couple of deep scratches on one of the arms. Had to return it because they could not replace the back in less than 4-6 months.

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Oct 28, 2023
Kim
3 out of 5 stars review

Verified Purchase

Comfy but damaged

This is a very comfortable chair, but when I took it out of the box, the leather had cuts in it. I took it back to exchange it and asked if we could check the box of the new chair before I left the store, and it’s a good thing we did because that one was even worse than the one I had. I loved the chair, so I ended up keeping it, but for that price, it should not have damaged places on the leather seat.

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reply from True Customer Service

Hello Kim, thank you for reaching out. We agree, you should not have damaged places on your chair. Please contact our customer service team at 800-379-9773 so that we can sed a replacement cushion to you. you can also reach us at service@trueinnovations.com.

May 4, 2022
lazerbeam
4 out of 5 stars review

Verified Purchase

Good value for the cost

The chair seat is a little higher than I expected in the full-down position. Set up was exceptionally easy. Although it was advertised as no tools needed, it came with an Allen wrench and a one of those stamped steel open-end wrenches. Don't know that they were for as everything except was pretty much pre-assembled and what had to be set in place (casters, lever controls, etc.) did not require tools of any kind. Overall good quality and materials considering the sale price point.

Helpful?24GPA0KOLLM013854916824
Mar 30, 2020
Jennygrn
5 out of 5 stars review

Verified Purchase

Treat yourself! Perfect for the larger person.

I am a large person (350 plus) and standard chairs I found did not last long. I work from home, primarily on the computer. My lower back hurt and my legs would swell at the end of a long day of sitting. I decided to treat myself to this chair. Best decision ever. I love the chair and my smaller mother (150 pound) loves it also. It seems perfect for all sizes. Pros: well made, large seating area, sturdy, easy assembly for a 40 plus women, nice looking. I got the brown one. Appears more expensive than what I paid. I get lots of comments on the appearance of this chair. Cons: not one. After breaking and trying out numerous chairs, I can’t think of one bad thing to say about this one.

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Nov 1, 2020
Jessi
2 out of 5 stars review

Verified Purchase

Awkward fit

I had high hopes for this chair but it’s not very comfortable. The seat is pretty shallow and slopes forward so I always feel like I’m falling out. It’s plush and the back is great. It might work better if your thighs are short and your calves are awkwardly lint, it would be a great fit...

Helpful?24GPA0KOLLM013854916824
reply from Supplier Response

I'm sorry you are having that issue. It sounds like you need a spacer. Please contact us at service@trueinnovations.com or call us at 800.379.9773 so we can help you out.

Jan 1, 2021
Jean
4 out of 5 stars review

Verified Purchase

Good chair for extended use.

The chair is not as comfortable as the display model, but it has not been broken in yet. It was very easy to put together. I did have to use a screwdriver. You have to be careful sitting down since the wheels easily roll. Very happy though having to use it 10 hours a day.

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