Hello, Daz. We appreciate you sharing your time sharing your review about your LG WT6105CW Washer. We always aim to deliver a fresh and hygienic laundry performance for your home, and we want to help ensure your appliance functions reliably for your daily household needs. To address the dispenser residue and the internal buildup, we recommend removing the dispenser drawer fully to clean the inner recess and wiping down the drum area with a warm, damp cloth following your tub clean cycles to catch any remaining deposits. For detailed instructions on proper cleaning methods and upkeep for your model, please visit our official maintenance guide at https://www.lg.com/us/support/help-library/lg-washer-dispenser-maintenance--1374595637527. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, Dave. Thank you for sharing your review regarding your LG Washer (WT6105CW) model. We understand that taking a day off for an appliance delivery is a big commitment, and a significant delay without notification disrupts your schedule. We are fully committed to helping you find a smooth and reliable path to resolution regarding your delivery status. Because deliveries and installations are coordinated through regional logistics networks and local delivery hubs, we recommend taking these immediate actions to trace your unit: (1) Check the Tracking Portal: Use the delivery confirmation link from your initial text or email receipt to view the real-time GPS location or updated status notes from the driver. (2) Verify Retailer Routing: Since scheduling windows are typically managed directly by the point-of-purchase dealer or their contracted freight carrier, contacting Sam's Club customer service at 888-746-7726 can provide immediate routing updates. To ensure your washing machine arrives safely and to address your delivery concerns, please email us at lgdigitalcare@lg.sprinklrsupport.com with your order and purchase details for further assistance. ^Juvy

Hi, Lydia! Thanks for sharing your experience with the LG Washer (WT6105CW). We appreciate you taking the time to let us know what happened, and we understand how it is to have a washer develop draining issues just over a year after purchase — especially after multiple repair attempts and then being told the unit is non‑repairable. Here&#39;s a quick reference in case a similar draining issue ever occurs in the future: • Remove the drain hose from the drain, press the [Power] button and run the Spin cycle. • If water is drained well through the drain hose when you operate as above, the drain may be clogged. For more information, you can refer on this link: https://www.lg.com/us/support/help-library/lg-washing-machine-whys-is-water-not-draining-from-my-washer--20153067403293. Additionally, you can explore the full feature list and support details here: <br />https://www.samsclub.com/ip/lg-4-1-cu-ft-top-load-washer-agitator/13854916218.<br /><br />Since the washer was deemed non‑repairable under your extended warranty, your retailer or warranty provider is the best point of contact for next steps, including replacement options. You may contact Sam&#39;s Club Customer service 1 (888) 746-7726.<br /><br />If you’d like us to review anything on the product side or confirm details about your model, you can reach out to lgdigitalcare&#64;lg.sprinklrsupport.com. <br />— Avril

Hello. We appreciate you sharing your experience and feedback regarding your LG Top Load Washing Machine, model WT6105CM. We always aim for our laundry appliances to deliver exceptional cleaning results, fabric care, and advanced efficiency for your peace of mind. To help improve washing performance and manage stain removal effectively, we recommend using the Bright Whites or Heavy Duty cycle paired with a warm or hot water selection, ensuring you use a high-efficiency (HE) detergent at the proper dosage, and loading items loosely around the drum rather than packing them down. Since high-efficiency machines are designed to automatically drain water during prolonged pauses for indoor safety, we suggest utilizing specialized cycles or cycle modifiers to optimize wash duration rather than manually pausing the unit. For a comprehensive walkthrough on enhancing cleaning results, please check our guide here: https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790 and to learn more about selecting the best cycle options for your fabrics, you can visit this resource: https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348TWW. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello. We appreciate you sharing your experience with your LG WT6105CW Washer. We always aim to provide appliances that deliver excellent performance and reliability for your laundry needs, so we want to help ensure your unit is working efficiently. When a top-load washer experiences issues spinning properly during the cycle, it is often related to an uneven load distribution or an engaged child lock setting. We recommend ensuring the clothing items are distributed evenly around the drum without tightly packing them, as an unbalanced load can automatically prevent the high-speed spin cycle to protect the machine. For a detailed walkthrough on how to resolve this specific behavior, please visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washing-machine-drum-not-spinning--20150584818000. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James