Hi, Lejofi. Thank you for sharing your experience with us. It’s wonderful to hear that you absolutely love your LG Washer (WT6105CW) model. This top‑load washer is designed with a Direct Drive motor for quiet, reliable performance and 6Motion technology to provide a thorough, customized clean while keeping operation simple and user‑friendly. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi, Sherry. We're sorry to hear about the trouble with your washer. We understand how essential it is to have reliable appliances. Please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000, and we'll do everything we can to ensure that your concerns are addressed effectively.

Hey there. We appreciate you telling us about your experience ordering your LG washer from LG.com. We always want to stick to our promises and honor our promotions, so we'd love to look further into this to see how we can help. Please follow up with us on social media @LGUSSupport with your contact info, and our team will get right on it! *Joseph

Hi there. Thank you for reaching us. I'm so sorry to hear that your LG washer, WT6105CW, hasn't been working properly from day one and you're still struggling to get it fixed. I can only imagine how frustrating it must be to deal with a defective product and the stress it's caused you. Firstly, I want to acknowledge that it's unacceptable for a new appliance like yours to not work from the start. We apologize for the inconvenience and disappointment this has caused you. I understand that you've tried to get it fixed, but it's clear that we haven't been able to resolve the issue. I'm going to make sure that we take immediate action to help you get your washer working properly. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Hello there. Thank you for sharing your feedback with us. We’re glad to hear that the WT6105CW washer itself is working well for you, but we’re sorry to learn about the service experience you’ve had with LG. To assist you further, we would like to understand more about the issues you encountered with our service. If you haven’t already, please try checking for any updates or issues on your current washer that might help us resolve any lingering concerns. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to address your concerns and work towards improving your overall experience with us. We appreciate your patience and understanding. —Renzo