We believe in providing you with quality products, so when we heard that you were not happy with the LG Top Load Washer, we became very concerned. We'd love to look further in order to rectify any issue you may be having. So, please send us a direct message via Facebook or Twitter using the hashtag @LGUSSupport, and include the model and serial numbers of the washer. ~Rita

Hello there. We appreciate you reaching out and sharing your experience. We understand your point of view regarding the performance of your LG WT6105CW.<br /><br />For tips on how to optimize your washer&#39;s performance, including load size and cycle selection, please see our washing machine support page: https://www.lg.com/us/support/washing-machines. -Shae

Hi, there. Peace and quiet paired with long-term peace of mind is the ultimate winning combo! We are thrilled that our direct drive motor of the LG Washer (WT6105CW) is giving you that efficient, worry-free performance you deserve. If you ever need assistance down the road, you can always reach out to us at @LGUSSupport. #LifesGood ❤️ ^Juvy