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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 951-960 of 1,091 reviews
Feb 5, 2025
Monica
5 out of 5 stars review

Fantastic picture

Purchased a couple weeks ago. We are very happy with it. The picture is fantastic. 100% satisfied

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 20, 2025
Joey
4 out of 5 stars review

Good features

Works great, some good channels for me, but not as many as ROKU. Great picture and sound.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Terita
5 out of 5 stars review

Beautiful crisp picture

We bought this TV exactly a month ago, and we are loving it!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Mary
2 out of 5 stars review

Samsung 50 inch tv

I bought this Christmas. The remote doesn’t work. My prime doesn’t work half the time.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Mary, Thank you for reaching out and letting us know about the issues you are experiencing with your remote. Please try the following troubleshooting steps: First, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again. Next, Check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control. If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 21, 2025
Customer 1
5 out of 5 stars review

Great features and good value

Good picture and sound system, for the price it’s a great buy

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 14, 2025
RW Hawaii
5 out of 5 stars review

Excellent tv

.Super awesome tv! We. Love it. Easy to figure out how to use.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
liz55
1 out of 5 stars review

Samsung tv

Returned my Samsung tv. Hate the Samsung remotes. Please make them chunkier and easy to open.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi liz55, We appreciate your feedback and are sorry that you were unhappy with the Samsung DU7200 TV remote. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~Samsung Advisor

Mar 5, 2025
Samsung fan
5 out of 5 stars review

Super easy to use

So far so good. I just got it. Picture and sound awesome!

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
None
4 out of 5 stars review

Poor remote

I purchased this tv a few months ago and love the picture but the remote is garbage.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Bubs
5 out of 5 stars review

Great tv

It is playing good has a very good picture will probably be getting another one for the living room

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773