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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 841-850 of 1,091 reviews
Feb 5, 2025
Rico
5 out of 5 stars review

Dreams Come True

Very pleased with this purchase. It is everything that we expected and more.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 7, 2025
None
3 out of 5 stars review

Very dark

The screen is very, very dark for viewing. My husband is very unhappy with our purchase.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi None, It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 6, 2025
Doug
4 out of 5 stars review

Tv good remote not

The tv has a great picture but the remote doesn’t respond good sometimes

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 20, 2025
Dule
3 out of 5 stars review

No good tv

I bought tv around Christmas time. Picture are not that clear.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Dule, Thank you for sharing your thoughts on your DU7200 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. 4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings 5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. 6) For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 5, 2025
Donna
5 out of 5 stars review

Great features

We bought it a few weeks ago and have no complaints- good pic/ sound

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Art51
5 out of 5 stars review

Great for price point

Great tv for price point. Fits great in guest bedroom

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 21, 2025
Banker
3 out of 5 stars review

Volume

Hard to control! Soft than loud. Constantly have to adjust.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Banker, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 19, 2025
Bubs
5 out of 5 stars review

Great tv

It is playing good has a very good picture will probably be getting another one for the living room

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 19, 2025
Gramma
5 out of 5 stars review

Awsome sounds great picture

I, we love it! The brand is Awsome. Our second and last TV.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
Moe s
5 out of 5 stars review

Samsung tv 75

Very good,good good good , awesome enjoying, great

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773