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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 751-760 of 1,091 reviews
Feb 20, 2025
TOM A
5 out of 5 stars review

LIKE/UNLIKE RELATIONSHIP

WAS OVER THE MOON WITH THE TV UNTIL DISCOVERED THE DIGITAL AUDIO OPTICAL PORT WAS MISSING UNLIKE MY PREVIOUS 8-YEAR-OLD SAMSUNG TV.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 7, 2025
Fred
5 out of 5 stars review

Nice picture

Bought this tv for wanted larger one Pic is clear.But the remote is to small and no instructions about tv so elderly are screwed on running.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Nov 21, 2024
Crystallynn
5 out of 5 stars review

Great to watch shows on.

[This review was collected as part of a promotion.] I watch a lot of Christmas movies and Christmas shows that are on tv.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 21, 2025
Bulldog
4 out of 5 stars review

Great product

I have had this TV for about a month and I have enjoyed the product. I have recommended it to others who have bought 1 for themselves.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 5, 2025
what for
1 out of 5 stars review

poor quality

this tv is worthless. can not get the pic to get lighter. the answer from samsung is get a more expensive one.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi there, It’s unfortunate to hear you’re not fully satisfied with the brightness of your DU7200 TV’s picture. Please know that we are here to help you. First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings. For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > All Settings> Picture > Picture Mode > Dynamic. Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings. You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to Settings > All Settings> General > Eco Solution> Power Saving Mode. I hope this helps to improve your picture. Should you need further assistance, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 31, 2024
Allie1973
5 out of 5 stars review

Easy simple setup

[This review was collected as part of a promotion.] Easiest set up I’ve ever had. Beautiful colors. Extremely powerful sound

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
May 5, 2025
Luna
5 out of 5 stars review

New purchase of TV

It was very easy to sit up and the picture is excellent. Highly recommend you purchase a Samsung TV

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Apr 20, 2025
Couchpotatoe
5 out of 5 stars review

Happy.... happier with instructions.

Very happy with tv performance. I would have been happier much sooner with an owners manual and written instructions for setup and use.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Sep 10, 2024
MKGirl
4 out of 5 stars review

Good TV for the price

[This review was collected as part of a promotion.] We use the smart tv to watch tv with Samsung TV also to stream with a couple subscriptions.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Feb 7, 2025
Miggret
5 out of 5 stars review

No paramount plus

Everything is great I just wish I had checked and found out I cannot get paramount plus app on this samsung

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Miggret, Please know that Paramount+ is available on the DU7200 TV. Go to Home> Left Cursor> Search Bar> Type in Paramount Plus and search. If you continue to have issues, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor