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Customer reviews for SAMSUNG 65" Class DU7200 Series 4K Smart TV for
SAMSUNG 65" Class DU7200 Series 4K Smart TV
4.3 out of 5 stars
stars1,279 ratings1,091 reviews
  1. 5 stars64% (819)
  2. 4 stars18% (231)
  3. 3 stars8% (102)
  4. 2 stars5% (61)
  5. 1 star5% (66)

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Showing 51-60 of 1,091 reviews
Dec 9, 2024
Susiedoug
4 out of 5 stars review

Verified Purchase

Nice but quirky

It's nice, but it has some quirky things that turn on if you push the volume/mute button the wrong way

Helpful?3BX78DZ2P7VO13854766773
Mar 3, 2025
Joe
5 out of 5 stars review

Verified Purchase

Great deal

It was a great deal. A fantastic picture and plenty of features. Samsung has been quite reliable in their products quality.

Helpful?3BX78DZ2P7VO13854766773
Apr 29, 2025
Donna
2 out of 5 stars review

Verified Purchase

Buyers regret

TV and Remote are not user friendly. No optical input, no Auxiliary input. It connects to Bluetooth but the remote won't work the sound bar.

Helpful?3BX78DZ2P7VO13854766773
reply from Samsung

Hi Donna, <br /><br />To best assist you, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Advisor

Nov 18, 2024
Lisa McG
5 out of 5 stars review

Verified Purchase

Great TV for a great price

We replaced an older 55 inch with this one and we’re glad we went with the 65 vs the 60. Easy set up

Helpful?3BX78DZ2P7VO13854766773
Jul 11, 2025
TCFord
4 out of 5 stars review

It's okay.

We love the picture. However, after only owning this t.v. for three weeks, we already had to unplug it for a soft restart as we had no volume. Since then, we have had to unplug it almost once a week in order to watch it. The Samsung t.v. we had before this one we didn't need to unplug until years later. We laughed at a Samsung refrigerator we certainly were not going to buy because we cannot reach behind where it would be to keep unplugging it. We have Samsung phones and have enjoyed being able to connect to our t.v. Our faith in Samsung is fading.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jun 5, 2025
Mslojo
4 out of 5 stars review

TV with clear picture

My husband purchased this TV a couple of months ago. So far so good. The picture is extremely clear. My daughter said that the clearness makes it looks as if you are in the scene. The remote is a little different though. When I use the remote to try to adjust the volume, I accidentally end up turning to a Samsung channel or something else. That's not a deal breaker for me. So far I am happy with the purchase.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Jun 5, 2025
Bobby
1 out of 5 stars review

Not for the older folks.

As we get older we need to add things to help us hear the TV shows better. After I made this purchase I found I need to purchase an item to help me hear the TV better. I also purchased the same item for my 65 inch tv. Everything worked well with that tv. How ever this tv lacks the ability for me to have the necessary hearing unit to connect to this tv. The optical ability is needed. I have to consider returning this unit and purchasing a unit that addresses my needs.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Bobby, Thanks for sharing your thoughts on the inputs available on the DU7200 TV. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 5, 2025
Judy
3 out of 5 stars review

Good picture

Terrible remote. I.have to look up what anything on there is and sometimes that works sometimes not. I’m 81 years old and there isn’t much on there that I can figure out on my own. Why can’t the remote tell you what it does. Never had any problem with my previous. I guess this is for very savy people. Even this review is hard to use—like I can’t get back to the top of this block that I’m typing in

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
reply from Samsung Advisor

Hi Judy, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Jun 5, 2025
Chuck
4 out of 5 stars review

Great tv, lots of tv Goodies

Great tv, works fine but cannot give it 5 stars as it will not allow me to play my nil plus without great difficulty. Had I known this I would not have bought the tv. At times I feel the control could be easier to use. Great picture, we use surround sound by Bose, Lots of tv goodies.

Review from Samsung US
Helpful?3BX78DZ2P7VO13854766773
Dec 17, 2024
Ree
5 out of 5 stars review

Verified Purchase

Perfect for outside

Great price. Purchased to be an outdoor TV.

Helpful?3BX78DZ2P7VO13854766773