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Customer reviews for Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, Choose Pack for
Air Wick Plug In Scented Oil Air Freshener, Lavender & Chamomile, Choose Pack
4.2 out of 5 stars
stars
943 ratings864 reviews
  1. 5 stars70% (660)
  2. 4 stars11% (107)
  3. 3 stars3% (33)
  4. 2 stars2% (16)
  5. 1 star13% (127)

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Showing 841-850 of 864 reviews
Sep 15, 2024
Reviewer name: bab27
1 out of 5 stars
1 out of 5 stars review

New Formula Smells Awful

The old scent at least used to smell like it was not all chemicals. This new formula is harsh and smells bad, it is strong and fake smelling.

Helpful?471A1YMC6B4Y13854701857
reply from Airwick Team

Thank you for your feedback regarding our Air Wick product. We'd love to learn more about your experience. When you have a chance, please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0005355797, and we would be happy to assist you further.

Jun 16, 2022
Reviewer name: Siti
5 out of 5 stars
5 out of 5 stars review

Great scent for the home

[This review was collected as part of a promotion.] Plug in and forget. Totally love my air freshener and it smells great too.

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
Mar 12, 2021
Reviewer name: UnHappy Bee
1 out of 5 stars
1 out of 5 stars review

Changed Scent - AWFUL!!

Ive used the Lavender and Chamomile for years, but they changed the scent. It’s AWFUL and not even close to Lavender. I will NOT buy it again

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
Dec 26, 2021
Reviewer name: Redhead
1 out of 5 stars
1 out of 5 stars review

Not good

I was excited to try this scent. Whole family hates it. It is not pleasant at all. Sorta smells medicinal and like cleaning supplies.

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
reply from Customer Care

Hello. We're sorry to hear that our Air Wick Scented Oil Refills Lavender and Chamomile did not meet your expectations. This is a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We recommend you try different fragrances that Air Wick offers such as Vanilla and Pink Papaya for a better experience. This fragrance resembles the freshness of a summer evening breeze with notes of papaya blended with the soft, delicious scent of vanilla. As the manufacturer of Air Wick, we'd like to learn more about your experience and better assist you. Please give us a call at 1-800-235-6052 or send us an email via the Contact Us page on our website including reference number RB0000631575, and we’d be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Apr 22, 2022
Reviewer name: Lusciouslinda
1 out of 5 stars
1 out of 5 stars review

Zero Stars

What happened? This was an all time favorite for so many years. The scent is now awful. Smells sour and cheap. Please bring back the original.

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
Jan 25, 2021
Reviewer name: Smellz412
1 out of 5 stars
1 out of 5 stars review

New smell!!!

This is not the old lavender smell! They changed the smell. It honestly smells like diapers. Super super disappointed. Loved the old scent!

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
reply from RB Consumer Relations

Hi Smellz412, thank you for your honest feedback of our Air Wick Scented Oil Lavender & Chamomile scent. Please be assured we have forwarded your comments to the appropriate team for future planning. Thank you for reaching out! Sincerely, Your Air Wick Team!

Mar 23, 2021
Reviewer name: Joycie
3 out of 5 stars
3 out of 5 stars review

Smell

Doesn't last as long as stated. The problem is that I keep buying them but now I purchase diffusers.

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
reply from Customer Care

Hello, Joycie. Thank you for giving our Air Wick Scented Oil Lavender and Chamomile refill a try! We're disappointed to learn that you were not able to enhance your home with this fragrance. It might be helpful to know that our warmers easily adjust with 5X fragrance settings, so you can select your desired level of scent intensity. We recommend you increase the setting of your device to allow more fragrance to emit. As the manufacturer of Air Wick, we would also like an opportunity to better assist you. Please call 1-800-235-6052 or send us an email via the Contact Us page on our website including reference number RB0000600637, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Jun 2, 2021
Reviewer name: cgardiner
1 out of 5 stars
1 out of 5 stars review

Changed fragrance

The fragrance and it is not good. It was always my favorite. Please e it back.

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
reply from Customer Care

Hi, we’re sorry to learn that you did not enjoy your experience using our Air Wick Scented Oil Lavender and Chamomile refill. This scent consists of a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We invite you to try our other scents, such as Apple Cinnamon Medley. This gentle fragrance is a combination of fresh juicy red apples, freshly ground warm cinnamon, and spicy nutmeg with sweet vanilla and warm woody notes. As the manufacturer, we'd love to speak with you and learn more about your experience. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website with reference RB0000611359, and we’d be more than happy to help! Sincerely, Your Air Wick Team!

May 20, 2012
Reviewer name: Rita06
5 out of 5 stars
5 out of 5 stars review

a must have

I enjoy all the plugins that your company puts out, looking forward to the new ones,

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
Sep 25, 2021
Reviewer name: Jay I’m
1 out of 5 stars
1 out of 5 stars review

Doesn’t work

The plug in doesn’t work after 3 months i just bought 6 more refills

Review from airwick.us
Helpful?471A1YMC6B4Y13854701857
reply from Customer Care

Hi, Jay. We are disappointed to learn about your experience. As the manufacturer, we'd love to speak with you and learn more about your experience. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website with reference RB0000602700, and we’d be more than happy to help! Sincerely, Your Air Wick Team!