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Customer reviews for Brother TN227C High-Yield Toner, 2300 Page-Yield, Cyan for
Brother TN227C High-Yield Toner, 2300 Page-Yield, Cyan
3.2 out of 5 stars
stars47 ratings46 reviews
  1. 5 stars49% (23)
  2. 4 stars6% (3)
  3. 3 stars2% (1)
  4. 2 stars4% (2)
  5. 1 star38% (18)
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Showing 11-20 of 46 reviews
Jul 26, 2021
Mel
5 out of 5 stars review

Verified Purchase

Brother toner always works wonderfully. Shipping was fast. Thanks!

Review from walmart.com
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Apr 10, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Happy purchase

All originals. Fast delivery and well-packaged to withstand the shipment.

Review from walmart.com
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Nov 29, 2024
Sandy
5 out of 5 stars review

Verified Purchase

great

Works great as advertised

Review from walmart.com
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Apr 26, 2021
Laura
1 out of 5 stars review

Verified Purchase

I received a defective toner that leaked.

Review from walmart.com
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reply from Brother

We are sorry that you are unhappy with your cartridge purchase. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website:<br /><br /> https://www.brother-usa.com/supplies/ink-and-toner/security<br /> <br />If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Sep 29, 2024
Pamela
5 out of 5 stars review

Verified Purchase

Genuine brother product with good price

Review from walmart.com
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Jul 19, 2023
Walter
5 out of 5 stars review

Verified Purchase

Great price and fast delivey

Fast Delivery and great price!

Review from walmart.com
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Feb 21, 2021
TZ67
1 out of 5 stars review

Smudging all over

After printing only 5 sheets with a brand new L:3290CDW, the back toner started to smudge across the entire sheet. The brand new printer and the genuine Brother supplies. It looks like a total waste of money. Brother should fix that problem free of charge.

Review from brother-usa.com
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reply from Customer Service

We understand you are experiencing issues with your print quality for your HLL3290CDW. We'd like to help. Below is a FAQ that may improve the quality of your print. https://help.brother-usa.com/app/answers/detail/a_id/172937 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

May 30, 2021
Not happy
1 out of 5 stars review

I get maybe a few hundred prints

I purchased two of these printers for my office and I’ve had to replace these toner cartridges after a few hundred prints at most. I think it’s too convenient that brother claims up to* 2,300 prints when in regular use we’re averaging 20% of what’s claimed. I bought these printers hoping to save money in the long term and may now have to replace them.

Review from brother-usa.com
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reply from Brother Customer Service.

We are sorry to hear that you are having issues with the toner yield. Stated page yields for genuine Brother cartridges are based on the ISO testing standards. Third-party cartridges sold as “compatible” for Brother printers may not strictly adhere to the ISO Standard to determine their advertised page yields, therefore they may not be comparable to Brother Genuine cartridges. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more toner and will shorten the life of the toner cartridge. Please verify you have purchased a new Brother Genuine cartridge by following the steps on this website: https://www.brother-usa.com/supplies/ink-and-toner/security If you have any questions about your Genuine cartridge, please contact Brother customer service at www.brother-usa.com/support.

Oct 9, 2020
Rick G
1 out of 5 stars review

defec tive right from the start

maybe it is Staples that is the problem, but i just bought a Brother yellow tn223Y toner - NOT a compatible at 1/3rd the price. opening the fresh box, the primary charge roller has one side that has no color on it at all. it is a shame that Brother mandates you use only their expensive toner cartridges and the quality is not any better than compatibles. and i have had to call Brother 6 times in the last 2 days to try and resolve problems with the connections with my computer and fax issues. still not resolved. very dissatisfied.

Review from brother-usa.com
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Feb 21, 2021
Bob N
1 out of 5 stars review

Defective

I am on my initial cartridges and have already have to go to a copy center when I need printouts of decent quality. Followed all trouble shooting advice for resolving black streaking and it only made the problem worse; now I am supposed to replace the cartridge, but it is only about 55% consumed. This is not good.

Review from brother-usa.com
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reply from Brother Customer Service

We are sorry to hear that you are experiencing print quality issues with your Brother TN-227BK toner cartridge. We understand that you have followed troubleshooting steps to resolve this issue, we believe we may have additional steps that can help. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/brother-support