[This review was collected as part of a promotion.] I've had this TV for a couple months. It's AWESOME. Lei was patient and very courteous to me. Thank You Lei!!

[This review was collected as part of a promotion.] Shy very good service halping me aghkkkgffctggggg

This TCL S5 75" TV is a great value at $500. Bright picture, updated processor. This is the 4th TCL either myself or my family has purchased. No Problems with any of them. I Highly recommend this set.

[This review was collected as part of a promotion.] Tv is great quality. Took absolutely forever to completely update and I had to download two apps for full access to all the features. Once everything is up and running it’s great but took me about an hour. Plan at least 45 minutes of your time.

[This review was collected as part of a promotion.] We were really happy with this item. The images are very clear and it was really easy to connect and use the smart features. The remote is basic enough that our young kids are able to use it very easily as well. The speakers are pretty basic but give a good and clear sound.

I needed help on setting up an XFinity remote and called the 877 number. I requested a real agent and was paired with Angela. She worked long and hard to get my remote set up in order to use on/off and adjust and mute volume. Angela was patient, clear, and cordial. It took about 20 minutes but she was terrific. When one effort failed, she didn’t give up. This is our second TCL tv. We love the first one and hope this is as useable. Angela got us off to a good start! Thanks.

[This review was collected as part of a promotion.] I purchased TCL 65 tv today 01/23/2025. The agent NANI helped me set up the tv. He was very patient and professional with me as I am a little slow in doing so. He took his time and explained everything. A big thank you to NANI.

[This review was collected as part of a promotion.] Brought TV just started setting up a video wall, had an issue connecting to wifi. Reached Tony out of support who walked me through resetting the TV back to factory and TV's were able to connect. The serial number is 2402GNC002353A03456

[This review was collected as part of a promotion.] I love my new tv with so many options to connect to google alexa and etc. The remote control is super easy to use and i don’t feel like I have to be turning up the volume the 100. The picture quality is so much better than my other tv differently recommend

This TV was bought for a relative suffering from dementia. She has a hard time with controls. The TV is not connected to the internet due to my relative suffering from dementia. The set up of the TV was easy. We like that when the TV is turned on, it goes straight to antenna input. My relative is not able to use the TV remote. There are too many buttons. The buttons are too small. They confuse her. 6-button remotes were program for her to use. The 6-button remote works well but there is a major problem. My relative holds the power button down. These causes a "Do you want to power down" message appears. This message does not disappear. The TV has to be turned off and left off for a couple of minutes to no longer display the message. My relative has been told multiple times not to hold the power button down. She cannot remember this simple instruction. It would be nice if the "Do you want to power down" message can be disabled. Another nice design feature that manufactures should add is a "dementia" mode, a mode to keep the TV simple as possible, like a dumb TV from the 60s.