Customer reviews for TCL 75" Class S5 Series 4K UHD Smart TV

Customer reviews for TCL 75" Class S5 Series 4K UHD Smart TV for

TCL 75" Class S5 Series 4K UHD Smart TV

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4.7 out of 5 stars

stars236 ratings209 reviews

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Oct 28, 2024

Wingwaker

5 out of 5 stars review

Verified Purchase

Features Abound

I needed an update for my family room. This was an excellent choice as the picture is simply outstanding. While this is considered a “value” model, there is nothing cheap about the features nor the quality picture it delivers. I wouldn’t hesitate to put one in all my rooms!

Helpful?

reply from TCL Expert

Hi Wingwaker, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Aug 17, 2025

stan

5 out of 5 stars review

Verified Purchase

TVL is a fantastic TV

Great buy from Sam's, plus you get a 3 year warranty! A great pleasure to deal with Sam's Club!!

Helpful?

reply from TCL Expert

Hi stan, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

May 6, 2025

dlwood

5 out of 5 stars review

Verified Purchase

Great screen and sound quality.

This tv has excellent screen and sound quality. We love it and are happy that we purchased it.

Helpful?

reply from TCL Expert

Hi dlwood, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Oct 14, 2025

Trésor

5 out of 5 stars review

Great Support assistance 😊

Joan - spoke very clear and professional. She demonstrated unlimited patience while waiting for me to navigate the T.V's remote control. She followed her trouble shooting documentation along with her trouble shooting skills,and her muscle memory from past clients. It's was a pleasure to work with Joan with just one call😊

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Trésor, We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 11, 2025

CmsP

5 out of 5 stars review

Thank you

[This review was collected as part of a promotion.] I just bought this tv and called for assistance setting up my sound bar. I talked with Jolina and she was super. She stayed very calm and very patient with me as we went through multiple trys. Being 74, I really appreciated her patience and understanding.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi CmsP, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support

Jun 11, 2025

Smart Bikini

5 out of 5 stars review

antenna reception

[This review was collected as part of a promotion.] MS ICA. excellent customer support. Purchased TWO SMART TCL 43" & 40". STARTUP Instructions for 70 year old man can be challenging . on going KSAT 12 SAN ANTONIO TV STATION CHANGED TOWERS and doesn't connect like other stations step by step to search stations 10-10 jump to12-2 12-1. (ABC) normal stations SPECTRUM SERVICE RATES WERE AT $275.00 PER MONTH TERMINATED 5/28/2025 Support is great once the tv are set up . I NEED TUTORIALS TCL SITE HOW TO OPERATE BOTH TVS 40" AND 43"

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 2, 2024

Elena Hernández

5 out of 5 stars review

Verified Purchase

It's very pretty, I recommend it

Helpful?

reply from TCL Expert

Hi Elena Hernandez, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Jan 11, 2025

Pam

5 out of 5 stars review

Verified Purchase

Great value

Great value for the $. Crisp picture easy to set up.

Helpful?

reply from TCL Expert

Hi Pam, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Sara TCL Customer Support

Sep 30, 2024

Eddie

4 out of 5 stars review

Verified Purchase

Not bad for the price

For the price, this TV is GREAT!! Sound is pretty good also. The color saturation is super rich. The oranges look almost red but only for sports (uniforms). Movies or regular tv watching, this tv is perfect for. It’s a joy to turn on when the family is all home to watch a show. Other than that, not much to complain about.

Helpful?

reply from TCL Expert

Hi Eddie,Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!Thank you,SaraTCL Customer Support

Aug 20, 2025

glenn72

1 out of 5 stars review

DO NOT BUY, only 2 months in, screen goes blank

[This review was collected as part of a promotion.] I would be watching tv and screen would studder then went blank, so have to unplug and wait then power back on, sometimes it just goes blank and reboots and also has given me a just green screen. Contacted TCL and what hoops you have to go through, send video of problem emails after email also 2 to 3 days for response. So they sent a Tech out replaced the main board, so had to setup the tv all over again, settings, apps and logins which takes time. The problem is worse going blank 2- 3 times and evening while watching tv . Still waiting on support, they want videos of the problem, happens on occasion so I am trying to record it with a security camera, so i can send that in to them which the size of file is to big to send regular email so will have to use a share folder for this. I am techy so I am working on this but if you aren't good luck. I like the features,picture,sound, but I think I just got a bad one, but buyer beware.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi glenn72, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support