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Customer reviews for TCL 75" Class S5 Series 4K UHD Smart TV for
TCL 75" Class S5 Series 4K UHD Smart TV
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4.7 out of 5 stars
stars
244 ratings217 reviews
  1. 5 stars84% (205)
  2. 4 stars8% (19)
  3. 3 stars3% (7)
  4. 2 stars1% (2)
  5. 1 star5% (11)

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Showing 101-110 of 217 reviews
Nov 29, 2024
Reviewer name: Fishman1
4 out of 5 stars
4 out of 5 stars review

Helpful Oneline Service

[This review was collected as part of a promotion.] Drake was very helpful. Took a long time to figure things out. The TV itself was having a lot of issues connecting to our wifi. But Drake was good at going through the steps to figure it out.

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
Jun 27, 2025
Reviewer name: Jema
2 out of 5 stars
2 out of 5 stars review

[This review was collected as part of a promotion.] Bought this tcl tv 2 years ago. Today we have the black screen of death. Will never buy another tcl product. Waste of your money.

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from Alison TCL Customer Support

Hi Jema, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, TCL Customer Support

Jun 11, 2025
Reviewer name: JoeW
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] Jen was wonderful and so patient with us. She stayed with us until we got reconnected. She’s an asset to your company.

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from Alison TCL Customer Support

Hi JoeW, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jan 31, 2025
Reviewer name: Signman
5 out of 5 stars
5 out of 5 stars review

Absolutely the most for your money

[This review was collected as part of a promotion.] First issue in 8 months but Pam at TCL walked us through it quickly and everything works perfectly now.

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from Alison TCL Customer Support

Hi Signman, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 2, 2024
Reviewer name: Pddddd
5 out of 5 stars
5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] So far awesome!! Incredible experience Shela exceeded all expectations and made the TV work perfectly.

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 9, 2025
Reviewer name: Jeff1224
5 out of 5 stars
5 out of 5 stars review

I really like the 3 TCL tvs ihave

[This review was collected as part of a promotion.] Pam was a great help and was very patient working with me to get my new tv connected to my internet.

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from Alison TCL Customer Support

Hi Jeff1224, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Feb 22, 2025
Reviewer name: Kay9
5 out of 5 stars
5 out of 5 stars review

Great customer service!

[This review was collected as part of a promotion.] Great TV with excellent picture, when I had sound problems I called customer service and Fatima helped me fix the problem!

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from Alison TCL Customer Support

Hi Kay9, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 9, 2024
Reviewer name: Jimm
5 out of 5 stars
5 out of 5 stars review

Love this TV 😁

[This review was collected as part of a promotion.] I love this TV some much.an Aileen was a good help for me she talk me a lot about my TV thank you again

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from TCL Customer Support

Hello Jimm, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Nov 1, 2024
Reviewer name: Cayles
4 out of 5 stars
4 out of 5 stars review

Nice TV

So far so good with the TV! Beautiful screen and has a ton of features. I had some initial issues upon set-up, but Anne was incredibly helpful getting that resolved. I will update this review in the future if I have any feedback later on.

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 2, 2025
Reviewer name: S777
5 out of 5 stars
5 out of 5 stars review

Happy Customer

[This review was collected as part of a promotion.] Lanze was fantastic! He was able to connect our xumo streaming remote to our new tv. He did a lot of work and was very patient.

Review from tcl.com
Helpful?4A0RNIET47HK13853966170
reply from Alison TCL Customer Support

Hi S777, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support