Customer reviews for TCL 75" Class S5 Series 4K UHD Smart TV

Nov 29, 2024

Fishman1

4 out of 5 stars review

Helpful Oneline Service

[This review was collected as part of a promotion.] Drake was very helpful. Took a long time to figure things out. The TV itself was having a lot of issues connecting to our wifi. But Drake was good at going through the steps to figure it out.

Review from tcl.com

Helpful?

Nov 1, 2024

Cayles

4 out of 5 stars review

Nice TV

So far so good with the TV! Beautiful screen and has a ton of features. I had some initial issues upon set-up, but Anne was incredibly helpful getting that resolved. I will update this review in the future if I have any feedback later on.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Nov 14, 2024

Mom's

5 out of 5 stars review

Haven't explored all options yet but excited

[This review was collected as part of a promotion.] Bought this a day ago looks great and was recommended by a family member. Had to call support and Raven was very friendly and professional. Solved my problem quickly

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jul 27, 2024

Lola

5 out of 5 stars review

Katy is the best

[This review was collected as part of a promotion.] Katy, was the best! She patiently waited for me to understand how to set up my tv and with her great instructions I was able to watch tv this evening. THANK YOU KATY YOUR THE BEST!

Review from tcl.com

Helpful?

reply from Brandon TCL Customer Support

Hi Lola, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Nov 16, 2024

able to fix pixilation

4 out of 5 stars review

Beautiful picture

The TV picture is great. I have had this TV since July 6, 2024. Today, we woke up and the picture was pixilated. We called in and Andy, a TCL rep took us through a reboot process and it fixed the problem. The picture is perfect again.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jun 21, 2024

craigd24

5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] This tv is great. My main tv is tcl ur this model feels like an upgrade. Great picture clarity, the sound is loud and crisp. The remote is nice and heavy duty. Connects to wifi easy

Review from influenster.com

Helpful?

reply from Brandon TCL Customer Support

Hi Craig, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Sep 21, 2024

BGP, Happy Customer

5 out of 5 stars review

Great Model, and Excellent Support

[This review was collected as part of a promotion.] Very happy to have bought this model TV. while setting it up did not find a pause function, so called and got a very helpful person. Her name was Cel. She was excellent.

Review from tcl.com

Helpful?

reply from Brandon TCL Customer Support

We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Feb 9, 2025

Jeff1224

5 out of 5 stars review

I really like the 3 TCL tvs ihave

[This review was collected as part of a promotion.] Pam was a great help and was very patient working with me to get my new tv connected to my internet.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Jeff1224, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Jan 3, 2025

Mnd1998

3 out of 5 stars review

Xbox Problems

[This review was collected as part of a promotion.] Very thankful for Monique to help me get through the problem I was having with my Xbox connecting. All goood now, decent tv. THAN YOU!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Mnd1998, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Thank you, TCL Customer Support

Feb 22, 2025

Kay9

5 out of 5 stars review

Great customer service!

[This review was collected as part of a promotion.] Great TV with excellent picture, when I had sound problems I called customer service and Fatima helped me fix the problem!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Kay9, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Member photos

Helpful Oneline Service

Nice TV

Haven't explored all options yet but excited

Katy is the best

Beautiful picture

Amazing tv

Great Model, and Excellent Support

I really like the 3 TCL tvs ihave

Xbox Problems

Great customer service!