Purchased this mattress online, sight unseen, on a Sunday. It was delivered on Thursday. Very heavy box for the Queen -- 78 lbs. I think. Followed the instructions and laid the mattress in place before cutting the tape and plastic wrap. Amazing to watch it "inflate" and take shape. Although the instructions say to wait 24-48 hours to sleep on it, I set it up at 4:00pm and slept on it that same night. First morning after sleeping on it, I woke up just a little sore (perhaps because I sleep on it the first night and hadn't waited the 24 hours). After the second day, I felt great. No aches and pains in the morning as was the case with my old mattress. As others have said, it's a plush top with a firm feeling underneath. I would describe it as medium-firm, but there still is a feeling of plushness on the top. Hard to describe fully, but it works perfectly for me. I couldn't have made a better choice and the price was much lower than the $1,000-$1,500 mattresses I had been considering I would definitely buy again and I would highly recommend this to others.

I've always only purchased mattresses from furniture stores and I'm so glad i trusted my instincts and purchased this amazing bed. And then for the price. WOW...this was such an awesome investment. Looking to upgrade all my other mattresses. This is a must for anyone looking for great comfort and for a reasonable price.

I was skeptical--didn't seem like it was possible to cram an innerspring mattress in a box for shipping. I was wrong. The mattress arrived quickly and flattened completely within 24 hours of unwrapping. I experienced no chemical smells like others wrote about. It's definitely firm, but with a plush top--the best of both worlds. I'm very happy with the mattress overall.

I bought a king size for my bed about 6 months ago and still love it. Replaced an old mattress on my son's bed with this one and it is great. Puffed right up out of the box to full size and he is sleeping great on it. I even had to sleep in with him one night and had no back pain in the morning like with the old mattress. Best deal online!

Never fully expanded. There is a ridge running down the middle of the mattress from top to bottom. Also, arrived way past scheduled delivery expectation date. Actually, tried to cancel order since we needed a mattress and there was no delivery update for weeks.

I was a little unsure about purchasing this mattress but after reading the reviews and decided to give it a try. It is sooo comfortable. I purchased this in April 2013 and I do not have any complaints about this mattress. It is hard to believe this comes in a box to your front door, but it is very easy to set up and ready to use in minutes. For the price of this, you cannot go wrong. Buy this mattress!

I bought one about 4 months ago. I'm 64 5'10' 250 lbs. I've got chronic back pain. The foam-spring combo works very well. This has made the back better. I was a little apprehensive about a vacuum pack mattress but it has worked out very well. As noted in other reviews it has a soft edge. If you roll to the edge you can start to slide off. Give it a try.

I was not really sure what to expect as I have never purchased a bed in a box before. It turned out to be a very good purchase for me. My kids were happy to not have to sleep on an air mattress. It is very firm which makes me think perhaps it will last a long time.

I ordered the Zinus medium firm. But, this should be called a firm mattress. I’ll order plush next time. The corners are misshaped between coil bottom section and pillow top area. It’s super heavy to lift and tuck sheets under the corners. Box is a very awkward shape, very challenging for myself and husband to get upstairs. Expands within 72 hours. Quality is overall good.

I bought two of these mattresses online, sight unseen, for my kids when we moved into our new house. I wasn't too concerned about how they slept for two full size adults since they were going in my kids room (both weigh under 100lbs). Well shortly after they arrived we had family come for the holidays and both kids had to give up their rooms for the grandparents. Everyone said the mattresses were extremely comfortable and slept great. I'm very pleased with this purchase.