I chose this mattress based on the reviews of others on this web site. It turned out to be great advice. The mattress arrived in a large rectangular box. It was rolled up, doubled over and vacuum-sealed in plastic. I rolled it out of the box and to the bed frame, then carefully took scissors, broke the vacuum seal and watched it unfurl. It took 2 days to take correct shape and air. I liked how it was extremely clean and dry. It's firm without being hard. I sleep on my side in comfort. It's so much better than my previous pillow top mattress, and for the price, I consider it a great buy.

Easy to order, fast shipping, great price for a very comfortable 12" mattress. Ordered two of these mattresses on a Friday and they arrived on Wednesday. I'm not usually comfortable ordering things online, especially a mattress, but this one worked out great! Amazing how they roll them up in a 4x2.5x2.5 box, but it's done very efficiently and they fluff right up when unpacked – plus you don't have a whole mattress sitting on your doorstep till you get home. Would definitely recommend this mattress. One of the easiest purchases I've ever made.

This is a good quality mattress for the price range. I would say its definitely firm. The individual coils make it nice and stable. There is no foam side wrapping, but that doesn't matter much. The shipping was really fast, and a great deal. I'm going to add a topper to this, and then I think it will be just right.

I tried waterbeds, regular foam mattresses and others, After 6 surgeries to my back and one neck fusion I found this bed and enjoyed it from the first night. It is rated a 3 on the chart and it is on the firmer side but for me it does conform to my painful points on my body and supports me quite well. If you are looking for something softer look for a number 2 rating.. For me this bed has been the right choice. It was a gamble but well worth it.

what an amazing mattress, i had back pain and needed a new mattress but couldn't afford the big brand name stores. I purchased this mattress online based on the price and the overall rating. After this small box arrived at my home I was disappointed and before i even opened the box, I called Sam's club to say they had sent me the wrong mattress. They explained to me that it was vacuum sealed, I was still skeptical that it could be as comfortable as i was hoping for. I was amazed by the end result, a wonderful soft and yet firm mattress that has given me the best sleep in years!!!. Back pain gone!! I sleep more soundly and I wake up more alert. This is the best purchase ever. I've recommended it to family and coworkers and I tell them all to give that small box it comes in a chance, this mattress will amaze you by it's comfort.

I bought this a few days ago and received it today. I followed the directions on unpackaging and rolled it out onto my bed. I have this big lump in the middle of the bed. Has anyone had this issue? I can't review it since I haven't slept on it so that is why I am giving it 2 stars right now and also depending if this lump goes away, I might be sending it back.

GREAT TRANSACTION. EVERYTHING WENT SMOOTHLY, HIGHLY IMPRESSED!. MATTRESS ORDERED WAS "FULL", FIT BEAUTIFULLY, EASY TO UNROLL. SOMEWHAT FIRM BUT THAT'S WHAT WE HAD HOPED FOR. RESTFUL NIGHT'S SLEEP. OUR DOGS LOVE IT TOO. WE WOULD DEFINITELY BUY THIS AGAIN.

When we purchased the mattress we were not made aware that it needed to be unpacked within 72 hours of being received in order to inflate properly. This mattress was ordered for our second home and it was four weeks before we were able to open it. We are still waiting to see if it will inflate properly. After 48 hours it is still not inflated all the way.

I bought this mattress for our guest room from sams.com. It was delivered in a box. When I seen the box I was disappointed because I didn't think I had bought the correct mattress. How could a mattress fit in this odd shaped box!!!! Its difficult to tell online what you are getting sometimes. Needless to say I was very impressed as how easy it was to unpack & set it up! You MUST READ the instructions FIRST!!! This mattress was a great purchase and it fit perfectly on our queen size boxspring! It was a good value at less than $300 delivered via FEDEX.

I ordered this product for a Hide-a-Bed that I built for guests to use. The HaB does not have a box spring. I was surprised by the small package the product was shipped in(FedEx). The mattress is greatly compressed/vacuum packed/folded then shipped in a much smaller box. Be careful to open the box in an area as large as the mattress size. Once the vacuum package is perforated and removed it wil take two full days for the mattress to assume its full size and firmness. I like how the mattress feels. Guests have mentioned how comfortable it is. I an very pleased with the purchase. It does not require a box spring. The only downside is that all mattresses were made locally providing local jobs. With this technology mattresses can now be shipped from china at reasonable cost.