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Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars
1,205 ratings623 reviews
  1. 5 stars63% (764)
  2. 4 stars17% (202)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (122)
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Showing 111-120 of 623 reviews
Aug 8, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Super stiff

Not comfortable at all. Had to by topper to make it bearable.

Helpful?4CSDR587XSCF13853551504
reply from Zinus

Hello, we apologize you are not satisfied with the comfort of the mattress. If you are still unhappy with the item and are within your return period with Sam's club please reach out to them directly and they would be able to assist you with a return or exchange for something that better suites your needs. Thank you.

Oct 2, 2021
Reviewer name: Sue207
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lumpy mess

Mattress was lumpy when it fully expanded. Took a couple of tries to get it returned.

Helpful?4CSDR587XSCF13853551504
Mar 12, 2021
Reviewer name: bob
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sleep on floor before buying this

I weigh 220 pounds and it still is like sleeping on concrete.

Helpful?4CSDR587XSCF13853551504
reply from Zinus

Hello Bob, We're sorry that you're not satisfied with your purchase. We understand that mattress comfort is a personal preference so Sam's Club offers a 30-day return policy. Please contact Sam's Club and they would be glad to assist you with a return or exchange for a mattress that is better suited to your needs. Please contact them at 1 (888) 746-7726 Thank you.

Apr 8, 2020
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointing

The mattress is reasonably comfortable, but permanently misshapen. Disappointing.

Helpful?4CSDR587XSCF13853551504
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Mar 7, 2021
Reviewer name: Soto13erie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome bed ...for a great price !

Great mattress , really impressed how much this fluffed up when unsealed , my 13 year old loves it !

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Mar 9, 2022
Reviewer name: Diamond
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sinus mattress

mattress is very comfortable I was amazed at how quick it started coming to its full size I will recommend this to anyone needing a mattress

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Nov 29, 2021
Reviewer name: Linda W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase!

The mattress and box springs are wonderful, sleeping much better, have arthritis so i do not toss and turn nearly as much as before, love it

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Apr 6, 2021
Reviewer name: PGB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Zzzzzz

For a medium firmness,seems a little more firm. Can't get back in vacuum packed stage so I guess I have to get used to it. Ok!

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Sep 28, 2021
Reviewer name: pravi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So nice and comfy

Easy and comfortable mattress. If you give at least 72 hours for it to expand to its full size, you can experience a great sleep.

Helpful?4CSDR587XSCF13853551504
Oct 27, 2020
Reviewer name: Rgle
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress for the price

Great Mattress for the price. I have bought several of these over the years. They have held up good!!

Helpful?4CSDR587XSCF13853551504