I originally bought this mattress 5 years ago and was skeptical about a mattress being shipped in a box...and SO inexpensive. My fears were completely unfounded. I love this mattress and recommend it to everyone! We bought another for my daughter. No more "dipping" in the middle. I can't even feel it when my 6'5, 280 lb boyfriend gets out of bed.

We have always paid around a thousand dollars for a queen mattress. We took a chance on this around $300. dollar mattress based on the reviews by other consumers. We have now been sleeping for 3 months or so on this mattress and I promise never to spend $1,000. on a mattress ever again. This mattress is just as comfortable and firm as any mattress 3x its' price. As suggested by other reviewers, we simply placed it on a plywood sheet fit to the mattress. I don't quite understand why other reviewers said that placing it on a conventional mattress foundation would ruin it - but I did follow their advice and did not place it on a conventional box spring foundation. Summary: very pleased with quality and price.

I thought it was just settling from unrolling it out of the package but to this day only 3 months later it has these waves of lumps as if the coils or layers are all bunched up inside. I think it was just built wrong and defective. In the pics you can clearly see waves or bumps in the mattress. This is the inner layers. Also...the dark spots shown are not dirt. That is all pilling or lint from anything it touches. It catches any fabric against it and tears the lint off like a lint roller. I want to exchange it for a different mattress but dont know how to. Am very very angry about this. Waste of money. Is there anyone at Zinus who can help.

This mattress was my first ever mattress purchase. I spent months agonizing trying to find a good mattress with a fair price. I was a little hesitant purchasing a mattress offline but the value and description of this mattress sold me. I came within the week and once I put it on my bed...the word HEAVEN came to mind. It is very comfortable and usually I wake up with lower back pain. Since I have been sleeping on this one, it has decreased significantly. I recommend it!

I bought this for my spare room. It came vacuum packed in a little box, and I thought "Oh, no". Opened it, it popped right up, and you cannot believe how comfortable it is. I sleep on a $3,600.00 mattress, so I know a good mattress when I lay on one. I absolutely would recommend this to anyone!!

I was supprised that they could get a queensized mattress in such a small box. Mattress is very firm but the pillow top makes it a good rest. Ironically, I received another one the very next week and had to call Sams Club to return it so that I didn't charged for a second one.

I weigh 220 pounds and it still is like sleeping on concrete.

Great mattress for the money

Very uncomfortable had to buy a topper

Not comfortable at all. Had to by topper to make it bearable.