The first year on our new Tempur Pedic Adapt Medium was great. Soft yet firm, with support everywhere you need it. Just like I remember from the Tempur Pedics that I slept on for years throughout high school and again after college. But almost to the day one year later, I started noticing neck pain when I woke up. It wouldn't go away, and started getting worse. I got the Tempur Pedic neck pillow, which did help a bit, and my wife says it reduced my snoring. But the neck pain never went away, with some days worse that others. After a few more months, my wife started having trouble sleeping because of back pain. Then I started getting back pain when lying on my back. We realized the areas where we sleep had gone completely soft, yet the sag in the top layer did not meet the company's warranty standards - as determined from the photos that they told me to take and send in. But this issue is not visible from the outside; it is a failure of the foam cells throughout the midlayers of the mattress. I can feel it by shifting to the center of the bed where neither of our bodies lie while sleeping. It feels like a ridge that you can balance on, like a thin sliver of support. But because of the properties of memory foam, there is no way to evaluate this without lying down on it. The mattress retains it's level form even as the interior foam completely breaks down. The company makes an effort to brand themselves as 'high end' and charge a fortune for their products. But just like their beds, the support from Tempur Pedic's customer service team is also severely lacking. It is very impersonal and you feel somewhat betrayed after getting completely shut down without a fair analysis. I am very disappointed with the way this company has become after being a previously happy customer. I used to recommend the beds anytime the subject came up, but I will never again. The product has gotten worse instead of better, and their service is abysmal.

[This review was collected as part of a promotion.] After the first night with the mattress my husband and I had no more back and leg pain. I'm so happy we made the choice to buy the mattress of our dreams. Purchase it and you'll have sweet dreams also!!

[This review was collected as part of a promotion.] The best decision I've made was purchasing my tempurpedic bed. I sleep longer more comfortably. I travel a lot for work and look for every way possible to day travel so I can be back in my bed. Aches and pains I had have gone away. On top of all that my mattress stays cool all night. Highly recommended especially with the white glove service!

This is our 2nd Tempur-Pedic, the first one we loved for 14 years and moved it to the guest room (lucky guests.) We are about a month in and we could not be happier!! The first one was an original and a bit hard for side sleepers, this one is perfect! We love it!

My experience with my incredible mattress is as follows if you don't invest in a good mattress you might as will be sleeping on a wooden plank because Other mattress claim to be were temp mattress just walks the walk Anything else would be uncivilized

[This review was collected as part of a promotion.] There was no breaking in period or off gassing! The mattress and sleep where perfect starting on night one. I have a queen-medium firmness, and it supports my lower back and curves just enough without letting them sink to deep. It truly does form to your body in all the right way, without feeling any other sleepers in the bed. Even when my 100lb dog jumps in at night, I don't feel it.

[This review was collected as part of a promotion.] This is a great mattress it sleeps nice, I bought it for my wife so maybe she would sleep better which it helped her some. One only reason I give this mattress a four star instead of five is one the price is high and it didn't make my wife a 100% happy but other then that it's great.

[This review was collected as part of a promotion.] I had been sleeping in a guest room at my parents house on a Rhapsody mattress and felt that I needed one of my own. I was sad to learn that line isn't made anymore so I sought out the new version by trying out mattresses at a local showroom. The minute I tested it, it felt like a Rhapsody. I ordered and got it delivered from tempurpedic.com and have been in love since day one. Absolutely perfect Rhapsody replacement for me.

[This review was collected as part of a promotion.] I have now been sleeping on this bed for 2 weeks and have not slept this well in years. My old traditional bed (coil spring) was very soft....this bed is much firmer and I was worried at first, but it's excellent. I would highly recommend this bed.

[This review was collected as part of a promotion.] As a super senior I unfortunately have a chronic arthritic lower back issue and prior to the following explanation and routine was walking with a walker or cane.....every day and thought I would soon be in a wheel chair . I have followed my surgeons and primary care Dr's advice and have completed the xrays,mri's , facet injections, physical therapy and chiropractic therapy . I have lost 30 pounds and am now normal weight , continue to use... one... 75 mg anti inflammatory med 2-3 x per week , 12 specific back exercises as needed ,2 x per month 1 hour therapeutic body massage ....AHHHHHH...:-))) ,3 water walking classes per week ...and purchased a Tempur-pedic adapt med hybrid mattress with an adjustable base . NO DOUBT the mattress has given me the most relief and is the most important part of my daily life since I spend 7-8 hours on it every 24 hours. I know this to be true since the above explained routine with out the new mattress was not giving me regular relief ! As a further mattress comparison traveling is difficult but now tolerable for short mini vacations since most up scale hotels and or relatives do not have tempur-pedic mattresses available . So the quality of my life has greatly improved .thanks to tempur-pedic . FYI we have several other high end mattresses in our spare bedrooms that are only 6 months to 2 years old and claimed to be the best there is for back issues ....NOT TRUE . Spend 3-6 hours in a mattress shop that sells the tempur -pedic mattresses and test the many models available . No doubt they are expensive ....but ... they work as advertised . Usually purchasing a mattress is worse than buying a used car, listening to most incumbent politicians or paying your taxes ....BUT the ...Tempur -pedic experience is different .. Do yourself a favor and find out for yourself as you and your back will be pleasantly surprised !!