[This review was collected as part of a promotion.] Unfortunately, this product does not work. Water does not spray out of the hose. We will need to return it!

Unfortunately, this carpet cleaner turned out to be one of the worst I've ever purchased. Its performance is hindered by the constant need to stop and clean out trapped carpet fibers.

This is my second Hoover carpet shampooer in two years and I have had nothing but issues with them. This current model (Power Scrub XL) does not spray water when using. It literally drips water rather than spraying it. I have even gone as far as flushing the water hose with extremely hot water to ensure there is no block in the line and that has not helped at all. I am very disappointed with Hoover and will not buy again.

Cleaner works great. Now just 2 issues. When you hit the trigger for the water to come out to start cleaning nothing comes out. And the second is when it is sitting with water in the tank it will leak all over the floor. I took the cleaner apart to find out what the issue was, and I found out that the valve When you hit the trigger it does not let all the water out.

We bought 2 of these for our school and have used them SO MUCH!!!! So this is out 3rd summer with these two and we use them in all of the offices, and throughout the year when there’s spills or after vomit clean up. They’re fantastic!! We have only ever had to replace the scrub brush head. Absolutely love this!!!

Do not buy this. I have torn apart the box looking for any documentation on how to use Hoovier brand pet cleaner or any shampoo with the CARPET SHAMPOOER and everything I read for how to/direcitons say use the correct concentration but Nothing tells you this. I don't want to have to get on the internet to find a guide. I am at this effort and have looked through your support and the page selling the pet cleaner without finding anything on how to dilute the shampoo or where to put on the machine except one line saying pour some into the water tank but nothing about how much.

I've had my Hoover XL for one year. And for the first couple months it worked great. And then I put the XL in the closet. Now, after several months of non use, my XL no longer dispenses water at the base. If I attach the hose to the base, the hose sprays perfectly, but when I detach the hose, the base still doesn't spray.

I bought this as a replacement for my older other major brand cleaner. This Hoover blows the other brand away. The rotating brushes make a huge difference. They carpet dries faster and cleans deeper. I wish I would have bought a Hoover to begin with.

I should have done more research when I saw that this item was deeply discounted. The clean water does not and will not properly fit, rendering the machine useless. I triple checked all connection points and everything else is seated properly, it's just a bad product. I discovered that several other people posted on the internet about this exact same issue.

I have had this cleaner for about 4-5 months. And wow its fabulous. I wanted a scrubber machine, with strong suction, and easy to use accessories and easy to clean when finished. The containers to fill the soap, water, and dirty water pop right out and then right back into place. Wash up clean, free and easy. This one is perfect. Easy to use. And most importantly does a great job. We have a,large dog and light colored carpets. So its a work horse for me.