Thank you for your honest feedback. We're sorry that this did not meet your expectations. We are taking your comments seriously.-Natalie

Thank you for bringing this matter to our attention. We would like the opportunity to investigate your feedback further. Using our new texting feature, please send 'Case Number 8228396’ to 800-233-6332! We look forward to hearing from you. -Sherri

Thank you for such a thoughtful review! We're glad to have you as part of our family! -Amie

This is never the experience we want our consumers to have. We have forwarded your feedback to our team. -Rachel

Thank you for making us aware of this, PjJ. We appreciate hearing from our long-time customers. This will be reported to our team. We will use this information to help us continue improving what we do. <br />- Evan

This is certainly not a typical Wright Brand experience. Your feedback has been shared with our team to help improve our quality in the future. -Rachel

Thanks for the glowing review! We wouldn't be able to continue making quality products without loyal fans like you. -Diana

We apologize for the issues you encountered. Quality and customer satisfaction are our top priorities, and your feedback is valuable to us. -Natalie