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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars
1,209 ratings706 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (223)

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Showing 341-350 of 706 reviews
Oct 20, 2019
Reviewer name: MNLakeGirl
1 out of 5 stars
1 out of 5 stars review

Absolute Junk - do not waste your time or money!

We purchased 2 sets (4 total) of these chaise lounges for our lake cabin. Came out of the box and looked great. However with very little and light use, by the end of the summer there were two broken already. The legs had broken off. My husband rigged up a way to add wood legs to the lounges and spray painted the wood and it seemed to work ok. However, by the end of the 2nd summer we now have another one with broken legs and the adjustable back is broken as the plastic tab holding it to the body of the chair broke off. These were only used for 3 1/2 months each summer, cleaned and put away in heated storage during the MN fall, winter and spring and still did not hold up. The sad thing is, they look great and are comfortable. However the design is terrible! You cannot have plastic legs and plastic connecting pieces - they just do not last despite being very careful!! Don’t waste your time or money. After only 2 summers we are now going to have to replace our chaise lounges - extremely disappointing.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Aug 1, 2014
Reviewer name: sharon111
5 out of 5 stars
5 out of 5 stars review

Very Pleased!

We got our lounge chairs and have set them up and are waiting for our cushions for delivery, separate order ( $78 bucks for two full length cushions which was reasonable to me). Very pleased! There was no assembly required at all and I just noticed the price has gone up. They were actually sold out when I went back to order them so I guess I got lucky before the price went up while I was expecting it to go down. Would have loved arms on them, but overall, very pleased! We are replacing10 year old lounge chairs we got from Sam's that finally started to fall apart so if these last another 10 years for a set of 2 for 10 years, I think it was a good value at $200 for 2 chairs! Enjoy and I highly recommend these chairs.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 22, 2016
Reviewer name: SLJB
2 out of 5 stars
2 out of 5 stars review

1 out of 4 chairs broken

Bought 4 but one completely came apart. The back and the seat came apart as a friend was sitting on it. There is a metal frame that sides into the plastic but it won't line up completely to click it back in place. No, I wouldn't recommend this to a friend unless the manufacturer steps up.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello SLJB, We do apologize for the problems and inconvenience you had with your Keter purchase. Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 15, 2018
Reviewer name: kellijeanne72
1 out of 5 stars
1 out of 5 stars review

Chairs

We haven't opened the box and can already see where a shipping strap tore into the cardboard, through the hole you can see broken plastic. We already started the return. The color looks more gray than brown that we ordered. This review couldn't be more detailed. The packing is bad and resulted in the cracking of the plastic chair. It isn't the first review of broken product and I am guessing won't be the last. Packed with more padding this may have been a 5 star review like others.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello kellijeane72, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Mar 20, 2015
Reviewer name: Yarggem
5 out of 5 stars
5 out of 5 stars review

Look great, good price

I bought these chairs online to use at our pool at our beach house which is used for vacation rentals. They arrived fully assembled, and are great looking. They are comfortable, with an adjustable back. One good feature is I did not want any metal frames or legs that would rust or corrode. These are plastic, but feel sturdy.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 14, 2014
Reviewer name: Wogie
5 out of 5 stars
5 out of 5 stars review

We recently purchased a two pk of resin lounge chairs When the chairs came (on time) one was missing the Locks for the legs. So we just went to the local SAMs club And without any problems they exchanged the chair. I would definitely recommend this product and the Website to ANYONE. SIGNED, VERY PLEASED CUSTOMER!!

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Aug 11, 2014
Reviewer name: Pugluvr
5 out of 5 stars
5 out of 5 stars review

Great value, very stylish

Chairs are as advertised. Only one small problem...when they arrived part of the plastic weave was broken/missing on one chair, which left a sharp edge where your legs would go. We decided to not hassle with returning such a large cumbersome object, and filed down the sharp edge. Other than that, they are great chairs.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Aug 10, 2014
Reviewer name: dmz09rn
4 out of 5 stars
4 out of 5 stars review

excellent value

I really like these chairs. Fairly comfortable but some might want a cushion because they are kinda hard. Durable plastic will not rust or tear like some material. I feel these should last a long time. Glad I found these for such a great price. Much cheaper here than elsewhere.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Mar 10, 2020
Reviewer name: Lizzy
3 out of 5 stars
3 out of 5 stars review

Good price

One of the two chairs has a hole in it . I purchased these for a beach front rental property and had them delivered prior to my one week visit to get the house rental ready for the season. I opened the box 3 days into my 6.5 day visit. There was a 1 inch hole on the left side of the chaise , which appeared to be a manufacturing defect . One of the red release tabs under the legs ( at the head end ) was also broken. I didn’t have time to return them , and hope they last until I can afford polywood furniture!

Helpful?3MB70V78VZV813851051568
Jun 26, 2020
Reviewer name: not so great
5 out of 5 stars
5 out of 5 stars review

love them !!

They are very nice looking ! They are a nice hard plastic but for the price they are a great deal ! One of mine were broke . Ordered the gray it’s basically black which I love even more ! I mean if your a large person like heavy I might not recommend not sure how they would hold up . But they are great for the average person .

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments.It plays a very vital role in our continuous efforts to improve our products.