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Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars
1,207 ratings704 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (221)

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Showing 11-20 of 704 reviews
Feb 8, 2021
REM
1 out of 5 stars review

Verified Purchase

Broke as soon as we took them out of the box

Both chairs broke as soon as they came out of the box. They have tabs on the part of the chair that folds dow. Each tab broke as son as we set them up rendering them useless. We modified them with a rod that allows them to fold with no issue.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

We appreciate you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please contact us directly at 1-877-638-7056.

Aug 4, 2021
tennispro2024
5 out of 5 stars review

Verified Purchase

Nice chairs, good value

These are heavy duty and look really nice. They are all plastic, very easy to set up: unbox, pop up the feet and they're ready to go. My patio gets a lot of morning sun and they seem like they'll be fine out there.

Helpful?3MB70V78VZV813851051568
Jul 18, 2020
ZT
1 out of 5 stars review

Verified Purchase

Overall great loungers except....

It would have been 5 star review till one of the loungers rear legs snapped for no apparent reason while sitting on it after 3 weeks since we purchased. Now to deal with hassle of returning and exchanging and it shows they are out of stock.

Helpful?3MB70V78VZV813851051568
Jul 22, 2024
Ron
1 out of 5 stars review

Verified Purchase

Trash product

This product is horrible. It is supposed to support 250 lbs, yet a 32 pound child sat on it and the legs broke under the foot end of the lounger. He sat down, not plopped down or jumped on it.

Helpful?3MB70V78VZV813851051568
reply from keter-global team

Thank you for taking the time to let us know. We apologize that your chair broke during use. In order to get replacement legs please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Sep 11, 2023
DG
3 out of 5 stars review

Verified Purchase

Arrived Broken

The chaise loungers are fine, except that one of them arrived with the back piece that supports and controls the slant of the back rest was broken and could not be repaired. Since these were sent as a gift to my daughter who lives in a different city from me, this made it necessary for her to load both chairs into a large vehicle and return them to the nearest Sam's which is 35 miles away from her home. This was quite a challenge for her. I then had to place a new replacement order.

Helpful?3MB70V78VZV813851051568
May 3, 2024
Creatif1
3 out of 5 stars review

Verified Purchase

Looks great. Feels horrible.

Super uncomfortable. The designer had no schooling in ergonomics, obviously. I bought online thinking they looked great and would be similar to furniture I have. I didn’t want to have to use cushions, which always get wet and have to be stored. These lounges are hard and not a good shape for anyone’s back.

Helpful?3MB70V78VZV813851051568
Apr 22, 2024
Ren
3 out of 5 stars review

Verified Purchase

Looks nice but all plastic

I originally ordered 2 boxes. One came with a broken chair, so ordered a 3rd box and returned the original one. Then when that one arrived, we put it together, first time we sat on it and went to adjust the back, it broke. So ordered 4th box to return 3rd box and this will be my last try. So know that even though it looks very nice, it's ALL plastic and not that sturdy.

Helpful?3MB70V78VZV813851051568
reply from keter-global team

Thank you for taking the time to let us know. We apologize with the issues you've had with the loungers. If you need replacement parts please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Apr 28, 2022
Chris Singleton
3 out of 5 stars review

Verified Purchase

Description should read 'Plastic Resin.'

The description states it is made of Resin. I received the set and it is made of hard PLASTIC! Plastic Resin. The description should state PLASTIC RESIN. I opened the box and a piece of plastic popped out of a fold. I looked and found a little hole where it had broken off. And it was new in the box! I boxed it right back up and returned it immediately.

Helpful?3MB70V78VZV813851051568
May 21, 2024
MiMi in Alabama
5 out of 5 stars review

Verified Purchase

Perfect Tanning Loungers

I luv these tanning loungers! No, there is not any cushion. However, I put down beach towels when I tan. My grandbaby eats popsicles on them. I have even caught my pit bull using them to nap in the sun. No problem! These loungers are a hard plastic and waterproof. Toddler and puppy dog proof. The grey color is beautiful and pops on my patio. For me, these loungers are perfect!

Helpful?3MB70V78VZV813851051568
Jul 2, 2020
Tsfin
4 out of 5 stars review

Verified Purchase

Great value

I am very satisfied with these chairs for the price. They are comfortable without a cushion as the plastic does have some give to it. They look very nice on our pool deck. The only negative is the front leg does not lock into place like the back leg so the front of the chair can collapse if the leg is not positioned correctly.

Helpful?3MB70V78VZV813851051568
reply from Keter-NA

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments.It plays a very vital role in our continuous efforts to improve our products.