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Sams Club
Customer reviews for Keter All-Weather Grenada Chaise Loungers, Set of 2 for
Keter All-Weather Grenada Chaise Loungers, Set of 2
3.9 out of 5 stars
stars1,204 ratings701 reviews
  1. 5 stars59% (712)
  2. 4 stars12% (146)
  3. 3 stars5% (64)
  4. 2 stars5% (64)
  5. 1 star18% (218)

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Showing 181-190 of 701 reviews
Mar 12, 2015
Yamo
2 out of 5 stars review

NEVER GOT A CHANCE TO USE, 2 Broken Sets

So I saw these online and I liked the way they looked and liked the price. I also read all the mixed reviews and decided to give them a try. Well first set arrived damaged, both had a small break on the same area and one had a much bigger break on the end, as if it was dropped. Called customer service and they sent out a new set and arranged pick-up of the damaged set. So I gotta say that the Customer Service people were the BEST. So second set arrives, I open up the box and all looks well..............until I look at bottom chaise which is broken in same spot as the other 2 were before. At this point I decided that A) Packing and shipping were bad for these chairs and B) If they broke that easily just getteing here they might get even worse after sitting out in our Florida sun and If it ever got blown away and hit another hard surface I was sure they would break. At this point i gave up on them all together and sent them back!! (Again, great CUSTOMER SERVICE) I ended up buying a different set from in store , pricier but better made!! So Though the price is right and (In theory) they look good they are made out of a HARD plastic made to look like weave and in my opinion it will easily break if something was even dropped on it. They should just sell these in the store or pack them better for those who do like or want them.

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Jul 6, 2013
RavenRock
5 out of 5 stars review

Very Impressed with Quality & Function

Wasn't sure what to expect since there were no previous reviews, but these are great! They're made entirely of a heavy plastic so there's nothing to rust - and nothing to put together - take them out of the box, set the legs and you're in business. Easy to adjust back - very simple. Have the look and feel of loungers three times the price. You won't be disappointed.

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reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Feb 5, 2015
TheRealBillyBob
2 out of 5 stars review

Beware! Plastic chairs that get broken easily

While I really wanted to like these chairs, one of them arrived with the hinge completely broken off. As it was plastic, there is no way to repair them and the company blamed me for the damage. Seems they should be better built and the company should stand behind their product.

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Mar 10, 2014
HappyHour
5 out of 5 stars review

EXCELLENT!!!

By far the best deal going for chaise loungers of this style. We saw a very simialr model in our local Sam's store for $200 per chair. At $200 (online only) for the two (2) pack, you can't find a better bargain. They are beautiful and comfortable. We purchased four of these and they look amazing around our pool. People have commented on how "CLASSY" they look. We are very satisfied.

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reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jan 14, 2015
Pool2015
1 out of 5 stars review

Broken 2 times...

I received the chairs and they were damaged. Poor packing. I got my second order of the chairs and once again they were damaged. Poor packing. If you turn the chairs over there are 4 little knobs on the bottom and both times they were broken off and the plastic was cracked.

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Sep 10, 2013
jls7
5 out of 5 stars review

Chaise Lounges

This is an incredible price. I had been shopping for these for a while and just about paid triple for these at 2 other sites. If you need / want sturdy chaise lounge chairs this is where the deal is. Shipping was fast, chairs are sturdy. AWESOME VALUE.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

May 2, 2021
Kristi
1 out of 5 stars review

Horrible! Broke the first time it was sat on!

Box just arrived, I took the chair out, sat on it and it literally broke within seconds. I weigh 153 pounds so this is very unexpected. Turns out the adjustable back is held up by tiny plastic peg smaller than my pinky finger. I'm grateful that it broke now so I can get a full refund on both chairs. Don't waste your money. FYI texting Sams Club for the return was quick and easy.

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Sep 28, 2013
Lilly1
5 out of 5 stars review

beautiful loungers

I bought some loungers from another company that looked good but were absolutely horrible. I returned them and paid a few extra dollars for these but they were worth every penny. They look great and have a nice feel, elegant in any setting, love the contours.

Helpful?6NNZVVW0FJFQ13851051568
reply from Keter-NA

Hello, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Feb 8, 2015
123PSP
1 out of 5 stars review

both chairs broken when delivered, v poor quality

Had 4 chairs delivered on Feb 6 2015, the packaging boxes looked fine but inside one of the boxes both chairs were broken. One had the plastic base split near the front legs, and the other had 4 of the plastic bolts broken so the chair was completely unstable. I'm not buying the same product again so we'll lose $50 in shipping cost as we purchased 4 chairs (we haven't even bothered opening the other package as we have no confidence in the quality of the product)

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Jan 3, 2015
rivertom
1 out of 5 stars review

Too good to be true!

The product description noted a steel frame but neglected to mention the plastic legs. Gaps in resin fabric where strands joined on the exposed seating area rather than underneath where it would make more sense and not be seen. Not satisfied but stuck with it due to difficulty to ship back (size, weight).

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