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TCL 75" Class Q Class 4K QLED HDR Smart TV with Google TV - 75Q570G

Pleasantly surprised.

Great TV

Great tv

After reading these 2 reviews, I feel It may be better long-term to return this TCL T.V.

When this unit was first shown in the early thanksgiving flyer I went to the Sams Club Website and looked at the specs for the display. It was clearly stated to have a refresh rate of 120hz. On the night it became available to order I checked again to be sure of all of the stats on the unit and again it clearly listed the unit as being a 120hz refresh rate. The unit arrived and everything looked good till the specs showed it was a 60hz refresh rate. I looked again at the website but now it had changed appearance in the way it was shown and listed it as a 60hz unit. I called the Sams Club Member Helpline and got no answers as they claimed no knowledge of any changes. I called TCL prior to ordering from Sams to check on the model number and specs as there was no reviews anywhere or info on this model number. TCL stated it was labled for Sams Club and was indeed supposed to be 120hz refresh rate. I called Sams Club again but was unable to get anyone who could speak about the issue. Clearly a bait and switch which is highly illegal these days. I will be filing a complaint with the BBB and the FCC in the coming days since Sams Club doesn't want to talk about it or offer any resolution to the issue. I have been a business member from the day they opened in Myrtle Beach and never had any issues, this is a huge issue to be the first one! I hope someone with the authority to correct the problem and resolve the issue will see this and contact me directly.

TOTALLY WAS A BAIT AND SWITCH - WATCH OUT!

Really good picture and good sound on TCL 75" QLED TV.  However, no one in our house likes the remote control. especially me. The buttons are small, too close together, and not placed well for me. Also, I have hearing problems and need to be able to turn on/off the closed captions. There is no way to do this without going into the settings and making changes.

Good TV. Bad remote control.