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Customer reviews for TCL 43" Class S5 Series 4K UHD Smart TV for
TCL 43" Class S5 Series 4K UHD Smart TV
4.8 out of 5 stars
stars197 ratings191 reviews
  1. 5 stars86% (170)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (4)
  5. 1 star2% (3)
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Showing 21-30 of 191 reviews
Jun 23, 2025
Tshawn
5 out of 5 stars review

Great support

[This review was collected as part of a promotion.] Spoke with Pam. Was a great help with getting my tv working

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Tshawn, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 19, 2025
Scampi
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Nice tv. Lei did a terrific job with setup. Glad I called.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Scampi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 21, 2024
kevinn329
5 out of 5 stars review

Awesome tv for the midsized range!

[This review was collected as part of a promotion.] This tv is the best for the price and size! Really easy setup as google tv built in makes it a breeze. Great picture quality and excellent sound. Didn't feel like I need a sound bar like most smaller tvs.

Review from influenster.com
Helpful?51WARCO6IWNL13849222952
reply from Brandon TCL Customer Support

Hi Kevin, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jul 17, 2024
jeremym71
5 out of 5 stars review

Overall, it's a great gaming TV!

[This review was collected as part of a promotion.] First off, the setup is super easy. The picture quality is fantastic for gaming as well as streaming all my favorite shows. Sound quality is almost perfect. it just needs a little tweaking in the sound menu and remote simple and easy to use.

Review from influenster.com
Helpful?51WARCO6IWNL13849222952
reply from Brandon TCL Customer Support

Hi Jeremy, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Jul 23, 2024
Tim22
4 out of 5 stars review

Good TV but not good for people with dementia.

This TV was bought for a relative suffering from dementia. She has a hard time with controls. The TV is not connected to the internet due to my relative suffering from dementia. The set up of the TV was easy. We like that when the TV is turned on, it goes straight to antenna input. My relative is not able to use the TV remote. There are too many buttons. The buttons are too small. They confuse her. 6-button remotes were program for her to use. The 6-button remote works well but there is a major problem. My relative holds the power button down. These causes a "Do you want to power down" message appears. This message does not disappear. The TV has to be turned off and left off for a couple of minutes to no longer display the message. My relative has been told multiple times not to hold the power button down. She cannot remember this simple instruction. It would be nice if the "Do you want to power down" message can be disabled. Another nice design feature that manufactures should add is a "dementia" mode, a mode to keep the TV simple as possible, like a dumb TV from the 60s.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Brandon TCL Customer Support

Hi Tim, Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We hope that your relative is enjoying their TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any further assistance, please reach out to us at https://support.tcl.com/contact-us. Enjoy! TCL Customer Support

Jun 30, 2024
alliwertman
4 out of 5 stars review

Lovely but plan to be setting up for at least 45 minutes

[This review was collected as part of a promotion.] Tv is great quality. Took absolutely forever to completely update and I had to download two apps for full access to all the features. Once everything is up and running it’s great but took me about an hour. Plan at least 45 minutes of your time.

Review from influenster.com
Helpful?51WARCO6IWNL13849222952
reply from Brandon TCL Customer Support

Hi Alliwertman, Thank you for taking the time to provide your feedback. We are happy to hear that you are enjoying your television thus far! We are always looking for ways to improve, and your feedback is greatly appreciated. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Best, TCL Customer Support

Apr 28, 2025
Trudy
5 out of 5 stars review

Last TCL worked great!

[This review was collected as part of a promotion.] Isa was so easy to work with and very patient! I’m not tech savvy and she helped me to work through setting up the new TV and our Xfinity remote as well. What a joy to work with. She deserves a raise!

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Trudy, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 15, 2024
trentw6
5 out of 5 stars review

Google TV is so easy to use

[This review was collected as part of a promotion.] This TV is crazy easy to use, from turning it on for the first time to watching shows and movies is so simple, using the Google home app takes a few seconds and you'll be able to sign into any app you've used before on your Google account before in seconds. The picture and sound is astounding for such a reasonably priced TV as well. It's my go to next TV for sure!

Review from influenster.com
Helpful?51WARCO6IWNL13849222952
reply from Brandon TCL Customer Support

Hi Trent, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Jun 14, 2024
ivan2707
5 out of 5 stars review

Decent price and quality

[This review was collected as part of a promotion.] I've been using the TCL 43" S Class 4K TV for my office, and I am thoroughly impressed with its performance. The low input lag makes it perfect for gaming, and the 4K UHD resolution with HDR support delivers a crisp, vibrant picture. Given its price of just $200, the value for money is outstanding. I also own a Sony A80K, which costs ten times more, and while it offers superior features like OLED technology and minimal input lag, the TCL holds up remarkably well in comparison. Transitioning between the two hasn't caused any discomfort or noticeable strain on my eyes, which speaks volumes about the quality of the TCL S Class. For anyone seeking a budget-friendly TV with great performance, the TCL 43" S Class is a fantastic choice.

Review from influenster.com
Helpful?51WARCO6IWNL13849222952
reply from Brandon TCL Customer Support

Hi Ivan, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

Sep 28, 2024
Starts12
5 out of 5 stars review

Wifi connection issue

[This review was collected as part of a promotion.] Brought TV just started setting up a video wall, had an issue connecting to wifi. Reached Tony out of support who walked me through resetting the TV back to factory and TV's were able to connect. The serial number is 2402GNC002353A03456

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Brandon TCL Customer Support

Hi Starts, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support