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Customer reviews for TCL 43" Class S5 Series 4K UHD Smart TV for
TCL 43" Class S5 Series 4K UHD Smart TV
4.8 out of 5 stars
stars197 ratings191 reviews
  1. 5 stars86% (170)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (4)
  5. 1 star2% (3)
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Showing 11-20 of 191 reviews
Jun 30, 2025
Money
5 out of 5 stars review

Great support

The TV initially would not allow me to log into my Google account but Patricia was able to assist me in troubleshooting my new TCL TV. I am please with the picture and functionality so far!

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Money, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Sep 25, 2025
Nonefor none
5 out of 5 stars review

Great Picture and sound

[This review was collected as part of a promotion.] I've had this TV for a couple months. It's AWESOME. Lei was patient and very courteous to me. Thank You Lei!!

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Nonefor none, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 15, 2025
Samfree
5 out of 5 stars review

Great guyyyyyyy easy to deal with super cool

My tv wasn’t loading the keyboard and Tim was able to figure out a way to factory reset my tv without the keyboard major headache prevent thanks a lot tim!

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Samfree, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 5, 2025
Izzybelle
5 out of 5 stars review

Had a very helpful lady named Cherie She was awesome

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Izzybelle, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 5, 2025
Littleangels
5 out of 5 stars review

Setting Google TV process

Mona was great customer care personnel she has much experience it was talking her with her my elders would miss the news

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Littleangels, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 19, 2025
Scampi
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] Nice tv. Lei did a terrific job with setup. Glad I called.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Scampi, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 18, 2025
Ghanley
5 out of 5 stars review

Service

[This review was collected as part of a promotion.] Shy very good service halping me aghkkkgffctggggg

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Ghanley, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jun 11, 2025
Msbrick
5 out of 5 stars review

55 inch Tv

[This review was collected as part of a promotion.] Shy was very helpful but before I got to her it was hell getting thought to her

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Msbrick, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 16, 2025
Nicole
5 out of 5 stars review

[This review was collected as part of a promotion.] She was amazing. So sweet and kind. 10/10 recommend -Gerald Dine

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Nicole, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 29, 2025
Carolyn
5 out of 5 stars review

Great all around

[This review was collected as part of a promotion.] Joan was wonderful. She helped me set up my TV. The TV is great also.

Review from tcl.com
Helpful?51WARCO6IWNL13849222952
reply from Alison TCL Customer Support

Hi Carolyn, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support