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Customer reviews for Neutrogena Rapid Wrinkle Repair Retinol Cream, 1.7 oz., 2 pk. for
Neutrogena Rapid Wrinkle Repair Retinol Cream, 1.7 oz., 2 pk.
4.3 out of 5 stars
stars
1,364 ratings886 reviews
  1. 5 stars65% (884)
  2. 4 stars19% (261)
  3. 3 stars5% (67)
  4. 2 stars3% (35)
  5. 1 star9% (117)

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Showing 431-440 of 886 reviews
Dec 28, 2018
Reviewer name: Agnes
1 out of 5 stars
1 out of 5 stars review

Burnt Eyes for Christmas

I bought this product because I was looking for wrinkle reduction. After two days the skin around my eyes burned and touching it was unbearable. Now the area is swollen and my eyelids are drooping. Nothing gives me comfort. I want my money back. This product should not be on the market.

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
reply from Consumer Service

Thanks for sharing your experience with us, Agnes. We're sorry to hear our cream didn't work well with your skin and we'd love to help. When you have time, give us a call at 1-800-582-4048 so we can help. We're available Monday-Friday from 9am to 5:30pm ET. We look forward to your call!

Oct 29, 2024
Reviewer name: Shimmy1
4 out of 5 stars
4 out of 5 stars review

Gentle

[This review was collected as part of a promotion.] I’ve used this during the evening for about a week and I really like how gentle this formula is. I haven’t broken out or had any flaking. Skin is moisturized and glowy in the morning. Didn’t notice any dark spots lightening up but will continue to use.

Review from Home Tester Club
Helpful?48DH3T6F7JUU13848866519
Apr 12, 2018
Reviewer name: Sasha
1 out of 5 stars
1 out of 5 stars review

Do Not Use! Can burn facial skin.

I used this product for about two weeks. I had to stop using it as my face became swollen and painful. It also started to itch and become irritated day and night. I stopped using the cream about for weeks ago and my face is still itching, burning and peeling similar to sunburn. This product should be withdrawn from sale immediately. I have used many Neutrogena products for the last 24 years... and NEVER head any king of reaction like this.

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
Oct 30, 2024
Reviewer name: Vero8
5 out of 5 stars
5 out of 5 stars review

Rapid Wrinkle Repair

[This review was collected as part of a promotion.] I have combination skin with fine lines. I have been using the cream for about a week so far. I do feel a little tingle after I apply it, which is normal. I feel like my skin is smooth but still a bit too soon to notice a difference. It keeps my skin hydrated and smooth as well.

Review from Home Tester Club
Helpful?48DH3T6F7JUU13848866519
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Oct 23, 2024
Reviewer name: Sblilly142
5 out of 5 stars
5 out of 5 stars review

Instant Results!

[This review was collected as part of a promotion.] Wow! I’m not sure I’ve ever tried a product that produced such immediate results! I love the way it feels on my skin, and I can immediately feel the tightening upon application and see my wrinkles reduced. It does well both under makeup and as a night cream. Very impressive!

Review from Home Tester Club
Helpful?48DH3T6F7JUU13848866519
Nov 7, 2024
Reviewer name: Elusiveem3
4 out of 5 stars
4 out of 5 stars review

Nothing fancy…

[This review was collected as part of a promotion.] …but that’s not exactly a bad thing. I really liked that it had no added fragrance, and really not much scent at all. Which I appreciate. Doesn’t seem to be a super strong retinol, which makes it great to start with. I use a retinol serum and separate moisturizer, and will likely continue to. But, if you’re looking for a quick all in one nightly product, this is a good choice.

Review from Home Tester Club
Helpful?48DH3T6F7JUU13848866519
Oct 28, 2024
Reviewer name: SilasFisk9
5 out of 5 stars
5 out of 5 stars review

Pleasantly Surprised

[This review was collected as part of a promotion.] Fantastic product! I actually saw the results they were touting, which doesn't often happen. I really like the viscosity of the face cream. It felt very rich and soothing on my face, and it had absolutely no fragrance.

Review from Home Tester Club
Helpful?48DH3T6F7JUU13848866519
Oct 20, 2024
Reviewer name: Caseales585
5 out of 5 stars
5 out of 5 stars review

Best skin care routine

[This review was collected as part of a promotion.] I’ve actually tried products in the past with Retinol in them that would break my skin out . Neutrogena Rapid Wrinkle Retinol Regenererating Cream NEVER has it’s the best cream for smoothing fine lines and dark spots are getting better. I would buy again @ again , it’s a great product.

Review from Home Tester Club
Helpful?48DH3T6F7JUU13848866519
Apr 10, 2021
Reviewer name: Sad eyes
1 out of 5 stars
1 out of 5 stars review

Burning, very drying, and itching

I had some fine lines that were beginning and don't believe in botox. I tried this cream out for 10 days and my skin became very dry, burned, and itched. My wrinkles became more pronounced. I returned the cream and fear that I may need to see a dermatologist as my skin feels and looks damaged. My friends have even mentioned that my skin looks terrible.

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
reply from Consumer Service

Oh no! We're incredibly disappointed to hear this happened to you, it isn't what we'd expect to happen. We want to help make this right, please give us a call at 1-800-582-4048 from 9AM-5:30PM ET Mon-Fri so we can learn more about your experience. We hope to hear from you soon!

Dec 24, 2018
Reviewer name: Eadie
1 out of 5 stars
1 out of 5 stars review

Burning

I bought this product last week I’ve been using it for three days . The skin around my eyes are very burned and irritated . I have been putting cold compresses on my eyes and it hurts even more and causes it to increase in Redness. I am very disappointed with this product and will never buy Neutrogena again

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
reply from Consumer Care

Hello, we are so sorry to hear about your experience with our products. We would love to help and learn more. When you get a chance, please call 1-800-582-4048, Monday - Friday, 9am - 5:30pm ET. Thanks and we hope to hear from you soon!