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Customer reviews for Neutrogena Rapid Wrinkle Repair Retinol Cream, 1.7 oz., 2 pk. for
Neutrogena Rapid Wrinkle Repair Retinol Cream, 1.7 oz., 2 pk.
4.3 out of 5 stars
stars1,363 ratings885 reviews
  1. 5 stars65% (884)
  2. 4 stars19% (261)
  3. 3 stars5% (67)
  4. 2 stars2% (34)
  5. 1 star9% (117)
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Showing 1-10 of 885 reviews
Feb 1, 2023
gramasal
5 out of 5 stars review

Verified Purchase

Fresh face. Fresh skin

This has been hard to find everywhere for a bit so I was thrilled to see it back in stock here. This is the best face cream I have ever used, works for me better than Olay, Boots, clinique and L’Oréal. And much better price. It never feels greasy, and makes my 70 yr old skin look great. If it is good enough for Jennifer Garner, it’s good enough for me.

Helpful?48DH3T6F7JUU13848866519
Jul 9, 2022
Ladyinlancaster
5 out of 5 stars review

Verified Purchase

Love Neutrogena Rapid Wrinkle cream

Once I found this cream it become my go to. I'm 71 years old and I use this everyday to especially soften a crevice of a wrinkle on the left side of my face, the rest of my face and neck.This cream appears to spread easier, has a most pleasant scent and affordable than it's competitors.Love it. I find my face is softer and the wrinkle seems to disappear. Never without it.

Helpful?48DH3T6F7JUU13848866519
Mar 10, 2021
Westie Mom
5 out of 5 stars review

Verified Purchase

Better than the ultra expensive stuff

This really is an excellent product. I have used a very expensive skin care line for years and decided to try the Neutrogena Rapid Wrinkle Repair line. I was quite surprised when I actually liked it much more than the expensive brands! If you’re worried about possible discomfort from the Retinol, I have sensitive skin and have had NO negative reaction to it - not even a tingle.

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
Sep 11, 2024
David
4 out of 5 stars review

Verified Purchase

Great Product Impossible Packaging

I love this product, I’ve used it for quite a while now and it’s working. Would highly recommend. BUT I really dislike Sam’s Club packaging, and not only on this product. It was near impossible to get the products out of the packaging, and once I got through to the product it was glued onto the cardboard. I still have major glue on one of the pretty jars which affects the screw top. Not sure how to get off?

Helpful?48DH3T6F7JUU13848866519
Apr 11, 2022
Lynn
4 out of 5 stars review

Verified Purchase

Rapid Wrinkle Repair Regenerating Retinol +Hyaluro

I've used Neutrogena products for quite a few years, I like most of their products , I've only recently started using the Rapid Wrinkle Repair cream, Its nice an creamy but I think I need to use it longer wrinkles around my mouth are still there don't look much different. and I was hoping the wrinkles above my upper lip really bother me . But I don't see much difference there either. Now I'm not going to say its the product even though I've used Neutrogena products for years , doesn't mean I've used them in my 20,30 or even 40's so that's probably when I needed a better product than what I was using. So now in my 70's I guess I was hoping for some better results than what I have gotten.

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
reply from Consumer Care

Thanks so much for trying our Rapid Wrinkle repair! We're always interested in hearing more about how our products worked for you, so please give us a call at 1-800-582-4048 when you have a moment. We're always here to help M-F between 9am-5:30pm ET!

Aug 15, 2022
Janiper
4 out of 5 stars review

Verified Purchase

Neutrogena Rapid Wrinkle Repair

I didn't receive this that I had ordered. Instead it is "Oh, in taking it out of the box I realize it is the same but in a different shape." I was going to send this back and the return address is John & Johnson. I do like the soft feel of it and it keeps my face moisturized. Now it is a keeper!

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
Dec 18, 2020
Lainies
3 out of 5 stars review

Verified Purchase

Rapid wrinkle repair regenerating cream

I’ve been using this product for almost six months....I see very little reduction of wrinkles, especially around the lip area. Your commercial is very misleading. It does however, make the rest of my face soft. Disappointed it does not repair wrinkles as advertised.

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
reply from Consumer Care Center

Hi there! Thanks for really giving our product a try, we appreciate it. However, we are sad to see that it didn't give you the results you were looking for in the six months you've tried it. Please call us at 1-800-582-4048, M-F, 9am-5:30pm, ET. Mention your username to our beauty experts when you call and we hope to hear from you soon!

Jun 12, 2020
Jano
2 out of 5 stars review

Verified Purchase

Rapid Wrinkle Repair Cream, debatable.

I bought fragrance free but it does have a subtle scent which I am not too happy about. So far I am using it every other day because I now have red marks on my face and it seems drying. I am trying not to give up on it yet, because I bought two jars online.

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
reply from Consumer Care

We're very sorry to hear you were disappointed with our facial cream. We want to learn more and see how we can help out. Give us a call at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET and mention your email. Talk to you soon!

Apr 13, 2018
Tomm
1 out of 5 stars review

Verified Purchase

Terrible, don’t buy it!

I bought this cream a week ago, before purchasing it I read several reviews of people saying they had problems with this item, but I ignored them all, I thought it’d be good for my eye wrinkles considering neutrogena is an excellent brand, anyways it burnt my eyes so bad, after using three days twice a day I barely could open my eyes, I had huge red marks around my eyes. I’ve been applying vitamin on my eye wrinkles for the past three days, trying to minimize this huge red marks around my eyes! DONT WASTE YOUR MONEY AND YOUR TIME! If you think your eyes wrinkles looks bad right now, I guarantee to you this cream will make it looks worst!

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
reply from Customer Service

Thank you so much for taking the time to let us know about this! We would never expect it to give you any kind of burns and we would like to learn more. Give us a call at 1-800-582-4048, Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Apr 25, 2018
BigE64
1 out of 5 stars review

Verified Purchase

Unable to use it

I purchased this product three weeks ago, and with my initial application, I noticed a burning sensation. I continued to use it for 3-4 additional days thinking it would calm down, but the burning persisted. It got so bad the final night, I had to get out of bed to wash it off. I discontinued using it and contacted the company.

Review from neutrogena.com
Helpful?48DH3T6F7JUU13848866519
reply from Consumer care

We are sorry to hear you had this experience with our product and want to assure this is not what we expect. So we can learn more, please contact: 1-800-582-4048 Monday through Friday 9AM-5:30PM EST. We hope to speak with you soon.