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Customer reviews for SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV for
SAMSUNG 65” Class DU8000 Series UHD 4K Smart TV
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4.5 out of 5 stars
stars787 ratings783 reviews
  1. 5 stars74% (583)
  2. 4 stars13% (101)
  3. 3 stars5% (42)
  4. 2 stars3% (22)
  5. 1 star5% (39)

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Showing 361-370 of 783 reviews
Mar 6, 2025
Rushdog
5 out of 5 stars review

Another great Samsung product.

I bought this TV for our outdoor patio set up. I is very thin, lightweight and has a beautiful picture. I purchase Samsung electronics because I love the integration between them and my mobile devices. The cost, look and styling of this unit fit perfectly in our outdoor upgrade.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Feb 5, 2025
jabourque
5 out of 5 stars review

Great Picture and tremendous content

I'm still marveling at the features within this device. Beside a brilliant picture, true colors, and outstanding content built-ins this smart TV is a pleasure to view and interact with. I'm hooked on the trivia feature (The Six) and the background visuals provide a constant reminder of the excellence of this product.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
May 6, 2025
Kathleen W
3 out of 5 stars review

Tv is great ::remote and fail

Love my Samsung 65crystal Du8000 The picture is phenomenal! I purchased in December as a gift to myself , 5 months later still happy ! However :::: the voice remote I can not say the same thing ! Alexa voice never works ! The buttons do not work without voice activation! I have to mute it everyday to achieve the proper volume , or even having to leave on because of the buttons not working is frustrating and aggravating!

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
reply from Samsung Advisor

Hi Kathleen W, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Advisor

Nov 9, 2024
Dani24
4 out of 5 stars review

Samsung TVs are the best!

[This review was collected as part of a promotion.] I absolutely love my Samsung, TV! My sister didn't care for hers, she said the picture wasn't the best, but I'm in love with the picture, the sounds, the quality! I think the remotes need to change, but other then that. It's fantastic.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Feb 20, 2025
Jeffer
5 out of 5 stars review

A Must for TV Enjoyment!

A truly terrific TV. My wife and I love it. The movies are amazing - but the best, for me, are the sporting events. Super Bowl was fantastic! And, as an avid golfer, I can even see the blades of grass and "breaks" on each green. Simply the best!

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Sep 10, 2024
Samsung3
5 out of 5 stars review

MY SAMSUNG HAS GREAT FEATURES

[This review was collected as part of a promotion.] STREAMING IS EASY TO USE. I CAN NAVIGATE MY SAMSUNG EASILY. IT'S NOT ROCKET SCIENCE SAMSUNG MAKES A GREAT TV. I HAVE 2 OTHER SAMSUNGS IN MY HOME. I RATE THEM 5 STARS IF I COULD GIVE THEM 10 I WOULD. I AM A VERY SATISFIED CUSTOMER.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Jul 25, 2024
TishWIllinois
5 out of 5 stars review

Awesome Product

[This review was collected as part of a promotion.] I Absolutely love the picture quality and it's the perfect size for my needs at this time. Have been a longtime supporter of Samsung products and will continue to be impressed with their upgrades to products.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
May 5, 2024
AcdcSamsungWorld
5 out of 5 stars review

Always Fan of Samsung world

[This review was collected as part of a promotion.] Samsung TV's are testament to Samsung’s commitment to excellence. It’s a TV that doesn’t just meet expectations; it surpasses them, making it a top choice for anyone looking to elevate their viewing experience.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
Dec 25, 2024
Ricky
1 out of 5 stars review

Terrible picture

I just got tv put up and instantly I have blue background with white clouds over entire screen. I’ve owned Samsung for several years but this one is bad. I hope it’s not the norm now I’m sending back. The problem with this is the customer is stuck with the expense of having tv installed and taken back down and install new one again

Review from Samsung US
Helpful?28HO1S43D6Y413848822577
reply from Samsung Advisor

Hi Ricky, Thank you for reaching out to us regarding the screen issues you are experiencing. Please try these troubleshooting steps to resolve your issue. 1. First, let's run a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. 2. Confirm that the TV is set to the same source as the external device. For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1. If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced. After reconnecting the external device, please turn it off and back on. 3. Test the HDMI cable. The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords. To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says the cable is bad, replace the cable. Service is not required. 4. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. 5. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 27, 2024
FanofSamsung
5 out of 5 stars review

Samsung 75" TV

[This review was collected as part of a promotion.] I love my Samsung 75" TV. The display is bright, clear, and vivid. I have always been a fan of Samsung products. The only thing I am no too fond of with my TV is speaker sound. It doesn't get really lound.

Review from Samsung US
Helpful?28HO1S43D6Y413848822577