Our Rock 3-4 Person Hot Tub was delivered ahead of time and in perfect condition. After having the electric outlet installed (even the electrician was impressed by how well the unit was put together!) we set off to balance the water per spa directions. When we had a bit of trouble (we have really hard water), we called the customer service line and the manufacturer's friendly experts walked us through the process and explained how all the spa settings work. They were wonderful! Then, (here's the best part) we got in the tub...ahhhh. Just the right depth, comfortable contours, jets in just the right places, holds the heat. The best. Go buy one. It more than met our expectations. Go ahead, you know you want one. Treat yourself!

This is a quality built spa. strong jets, easy install and perfect for 2 adults maybe 3. at 18 degrees outside it took 26 hours to get to 103 degrees but it has maintained it relatively easy. the only negative was the shipping which took 7 weeks. we were supposed to get a call for scheduling a delivery but it just showed up one day. They only deliver to the curb so you have to have more then one person to get it off the street. So overall we are satisfied with our purchase.

Bought this hot tub a few months ago and finally put it in place and set it up. I was worried it would be difficult to set up... But it was so simple and easy .. Started up perfect and runs wonderfully! Jets and lights where simple to turn on! Love the Hot Tub!!

Love it

We love it! Doesn’t take up too much space. enjoyable, and the jets are powerful enough.

Great little spa. big enough for the family. the only issue has been the light fixture, which quit working after about 6 months.

I bought the tub a week ago and enjoy so much. Just fill and plug in. Great size for 2. Heats up quickly. Love it! Great price and nice quality.

Spa was delivered on time, was fairly easy to set up. Cover seems to be decent quality. Construction of the spa seems good. We used a small stepstool in lieu of the extra cost steps. All seems well over the last two months.

Bought recently, delivered mid month in July 2024. Very Nice - In San Antonio,Texas, stays very hot at this time of year. Plug & playing as using so water is cooler, in fall will leave running continuously

Spa arrived early, we moved it onto our brick patio relatively easy. Got it for my hubby's knee and back pain. After filling, added proper chemicals, heated overnight and was ready for use the next day. We keep the temp at 101 degrees and it's just perfect for the both of us! We love this! Easy to set up and maintain, and it really is just plug in and play. Our patio had electric outlet so nothing to do but plug it in. It's such a treat after a long day at work (I work remotely from home) but still...lol. This is sturdy and well built, safe and has a nice cover with child proof locks that are easy to install with a small hand drill. It's just me and the hubby, but the neighbors have little kiddos, so we can lock the top on and not worry a little one might gain access. Also it's well designed and does seat 4 if you like being in super close quarters. But in general it's perfect for two adults. Spa delivered on July 7, 2025 and had no issues since arriving. It runs flawlessly! We use it often and have our own little slice of heaven in our covered backyard patio. We installed mood lights around the canopy and bought a nice set of patio furniture with comfy wicker rockers, a propane fire pit, barbecue grill and set these up with the spa as the central object. It's absolutely perfect for us, or for entertaining a few family and friends!! If you want to buy a hot tub, this one is well worth the money! We also saved $850 by upgrading our Sam's club mbrship and got free shipping. Totally worth it!! Highly recommend this unit! (apologies for not uploading a photo)