It works well. English muffins come out perfect. It must be plugged in for the level to stay down. Don't think it is broken when you pull out of box and it does not stay down. I like watching it brown the bread. I got the white one.

I like having just one slot & I love being able to see how dark my toast is so I can cancel it if I set it too high. The defrost & reheat options are a great plus. Add the removable glass & tray for cleaning & this toaster is perfect.

They thought of everything; long slots to accommodate artisan bread slices, a window to check toasting process, AND the window can be removed for cleaning!!

Love the design. Never considered a long toaster versus two side by sides. This solves so many toaster challenges I have had that I never even considered the dual sided a potential design flaw until I found this!

Love being able to see the bread as it’s being toasted! The reheat feature is great! My Westie Daisy and I love toast! Can’t wait to try the bagel feature too!

[This review was collected as part of a promotion.] I love it, so different from the rest. I love the viewer window & larger area for big breads. Or two half’s of a bagel

I loved this so much I got 5 for family members. This was a great toaster. It just died after 4 years. You won’t go wrong with this one, worked perfectly.

Hope this one last longer.. the glass panel in the front popped out and no amount of putting it back would make it stay... but I love the toaster so I bought it again., we will see .. gave it 3 stars because if first one.,

[This review was collected as part of a promotion.] This is the first recent toaster that actually toasts a large slice of bread evenly. I've tried several named CR recommended brands that did not toast evenly.

It is very good so far. The one drawback it has is that you can only toast one slice of the wide bread (or whatever you want to toast) because only one will fit in at a time. I now feel the need to have two toasters for when I want a sandwich.