Customer reviews for Ventev Wireless Car Charging Kit w/ 3 Mounting Options forMember photos
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This does NOT work as advertised!
I'm disappointed in this mount. I'm a tech professional with 40 years in tech experience throughout my life, so I know what I'm talking about. Devices sometimes don't have fast wireless charging enabled. The problem with this mount is that even with fast wireless charging enabled and nothing obstructing the sensor, the mount is not fast charging. I'm using the right cable, an otterbox case, and power consuming features on the phone turned off, and with just GPS and Spotify running the phone's battery percentage drops slowly. With just GPS, it stays the same percentage, so at best, this is a battery maintainer, and not a battery charger. Trust me, there are better mounts out there.
Hello, thank you for supporting the Ventev brand and for sharing your feedback. We are sorry the product did not meet your expectations. All of our products are backed by a true lifetime warranty and we would love to hear from you. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. You can also register your product and begin the warranty process online at: https://ventevmobility.com/pages/product-registration. If your experience with our team goes smoothly we kindly request that you consider revising your review. Thank you again!
Ok Phone Holder
Its decent. Unfortunately, if you don't have a phone in the holder while driving, the spring loaded mechanism rattles and is annoying. The clamp also loses some grip over time so it doesn't hold in place as well. I donated mine and went with something else.
Wireless Car Charging... Nonexistence
I bought this mount for the wireless charging feature, which doesn't work. I even removed my phone case, and it still didn't work. My at home and work wireless charging stations work perfectly with my phone being encased. I just pretty much purchased a $35 car mount. On the plus side, the car mount does secure the phone while its in its case.
Hello and thank you for supporting the Ventev brand and your feedback. We are sorry that your product experience did not meet our expectations. All our products are backed by a true lifetime warranty and we would love to hear from you. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. If your experience with our team goes smoothly we kindly request you consider revising your review. Thank you again!
worked great for about 6 hours before the suction cub on the window no longer was able to stay attach to the windshield. From then on, the device kept coming off the windshield. Taking it back. When it did hold, did good. ???about the wireless charger, if it worked or not.
Thank you for supporting the Ventev brand. We apologize that your purchase did not meet your expectations. We strive to craft a better charging experience and in this case we fell short. If your window mount is not holding in place, there is a chance the lever on the window mount was not activated. The lever helps secure the mount to your windshield. The lever is located just above the suction cup. Please flip the lever up, strongly press the suction cup in place on your windshield and depress the lever for a stronger hold. If that does not work, all of our products are backed by a true lifetime warranty. We are happy to replace all defective products. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. You can also register your product and begin the warranty process online at: https://ventevmobility.com/pages/product-registration For all other issues, here is a helpful link to the product manual online: https://bit.ly/3vDBywN We are hopeful your experience with our warranty process will go smoothly and, if we meet your expectations, we would be thrilled if you would consider revising your review.
Do not work
I bought 2 of these and they are both worthless. I use nothing but wireless charging with my phone. When I use this, it starts charging and stops with every bump and jostle. Unless the car is parked, it won't charge. My fiancé has a thicker otterbox on his phone, it still works with my wireless charger at home but won't work at all with this one. I'd return them but we had to completely destroy the packaging to get them out and it's an hour drive to my nearest store.
Thank you for supporting the Ventev brand. We strive to craft a better charging experience and in this case we fell short. If your phone is moving in the mount, there is a chance the window mount was not activated. The mounting lever is located just above the suction cup. Please flip the lever up, strongly press the suction cup in place on your windshield and depress the lever for a stronger hold. All our products are backed by a true lifetime warranty and if the mount adjustment doesn't take care of your charging issue we will happily replace the product. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. Thank you again for supporting the Ventev brand and if your experience with our team goes smoothly we would be thrilled if you would consider revising your review.
So good I bought two!
The charging port on my phone was giving me problems so I switched to wireless charging. This unit seemed ok and reviews were so-so. Bought it it Sam's. As someone else said the packaging was incredibly hard to open. After a few minutes, walla! Got everything out and installed. I am using it with an LG V60 with a Poetic cover. The phone with the cover didnt fit so I removed the two side bumpers. It fit after removal but its wasnt charging. After reading the instructions I realized I needed to pull down the bottom holder. I tried a few different positions until the charging coil was aligned with my phone. Fast-charging started! I now needed one for my work truck. I bought a second one, but there it needed to work with my iphone 13. Played with the placement of the lower holder and at the forth position fast-charging on the iphone happened. So this charger works for both android and apple. Large and small phones.
Abhorrent Packaging
Buyer Beware: This is packaged in a single piece of commercial grade plastic and took myself and my husband over 30 minutes to remove all the pieces from the packaging. Unless you're an expert with a box knife, just be prepared to spend a large amount of time trying to get the pieces out of the package they are sold in.
Hello, Brewer. Thank you for supporting the Ventev brand. We apologize for the difficulty with packaging. We have made steps to improve the packaging. How was your experience with the product? We would love to hear from you - please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. Thank you again for your support and if your experience with our team goes smoothly we kindly request you consider revising your review.
BEWARE AND BE CAREFUL!!!!
This is the most challenging if not dangerous packaging to open that I have ever seen. Hope you have lots of patience, time and safety equipment to get this open. The cardboard must be cut to shreds to get away from the product which will destroy all of it, then when your left with the plastic that won't cut with good scissors be careful using a knife and be aware that the plastic and the knife will cut your fingers. Terrible packaging but well engineered to make you mad. Good luck!!
Hello, Frustrated. Thank you for supporting the Ventev brand. We apologize for the inconvenience of the packaging but appreciate your feedback. Based on feedback from others as well as you we will be rolling out optimizations to the packaging. Thank you again.
Broke
Broke after 10 months of use.
Low quality
I bought this about 4 months ago and it worked great the few times I used it. Now it stopped working. Cord is fine so something in the charging base must be broken. Just out of warranty. Looks brand new but doesn’t work.
Hello, JE. Thank you for your support of the Ventev brand and for sharing your feedback. The product should not be out of warranty as all Ventev products are backed by either a one-year or lifetime warranty. We are happy to replace all defective products. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. You can also register your product and begin the warranty process online at: https://ventevmobility.com/pages/product-registration