Customer reviews for Ventev Wireless Car Charging Kit w/ 3 Mounting Options forMember photos
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No support for poor quality.
I bought a charging set a year ago from this same company. It looks like a robust cable. The firs cable was shorting out immediately but would charge long enough thinking that maybe I confused the two cables, or the adapter was bad. Now the second cable is shorting out the same way. I reached out to the vendor directly and tried a return, but Sam's Club doesn't have record of selling this specific item. Since it's a discontinued item, I'm stuck with the vendor that does not respond to my inquiry.
Hello, Andy. We have a full lifetime warranty and a dedicated customer service team at Ventev. We are very surprised to hear about your experience. Did you register the product and open a warranty claim? If not, we are happy to replace all defective products. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. You can also register your product and begin the warranty process online at: https://ventevmobility.com/pages/product-registration For all other issues, here is a helpful link to the product manual online: https://bit.ly/3vDBywN We are hopeful your experience with our warranty process will go smoothly and, if we meet your expectations, we would be thrilled if you would consider revising your review.
Do not work
I bought 2 of these and they are both worthless. I use nothing but wireless charging with my phone. When I use this, it starts charging and stops with every bump and jostle. Unless the car is parked, it won't charge. My fiancé has a thicker otterbox on his phone, it still works with my wireless charger at home but won't work at all with this one. I'd return them but we had to completely destroy the packaging to get them out and it's an hour drive to my nearest store.
Thank you for supporting the Ventev brand. We strive to craft a better charging experience and in this case we fell short. If your phone is moving in the mount, there is a chance the window mount was not activated. The mounting lever is located just above the suction cup. Please flip the lever up, strongly press the suction cup in place on your windshield and depress the lever for a stronger hold. All our products are backed by a true lifetime warranty and if the mount adjustment doesn't take care of your charging issue we will happily replace the product. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. Thank you again for supporting the Ventev brand and if your experience with our team goes smoothly we would be thrilled if you would consider revising your review.
worked great for about 6 hours before the suction cub on the window no longer was able to stay attach to the windshield. From then on, the device kept coming off the windshield. Taking it back. When it did hold, did good. ???about the wireless charger, if it worked or not.
Thank you for supporting the Ventev brand. We apologize that your purchase did not meet your expectations. We strive to craft a better charging experience and in this case we fell short. If your window mount is not holding in place, there is a chance the lever on the window mount was not activated. The lever helps secure the mount to your windshield. The lever is located just above the suction cup. Please flip the lever up, strongly press the suction cup in place on your windshield and depress the lever for a stronger hold. If that does not work, all of our products are backed by a true lifetime warranty. We are happy to replace all defective products. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. You can also register your product and begin the warranty process online at: https://ventevmobility.com/pages/product-registration For all other issues, here is a helpful link to the product manual online: https://bit.ly/3vDBywN We are hopeful your experience with our warranty process will go smoothly and, if we meet your expectations, we would be thrilled if you would consider revising your review.
Wireless Car Charging... Nonexistence
I bought this mount for the wireless charging feature, which doesn't work. I even removed my phone case, and it still didn't work. My at home and work wireless charging stations work perfectly with my phone being encased. I just pretty much purchased a $35 car mount. On the plus side, the car mount does secure the phone while its in its case.
Hello and thank you for supporting the Ventev brand and your feedback. We are sorry that your product experience did not meet our expectations. All our products are backed by a true lifetime warranty and we would love to hear from you. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. If your experience with our team goes smoothly we kindly request you consider revising your review. Thank you again!
So good I bought two!
The charging port on my phone was giving me problems so I switched to wireless charging. This unit seemed ok and reviews were so-so. Bought it it Sam's. As someone else said the packaging was incredibly hard to open. After a few minutes, walla! Got everything out and installed. I am using it with an LG V60 with a Poetic cover. The phone with the cover didnt fit so I removed the two side bumpers. It fit after removal but its wasnt charging. After reading the instructions I realized I needed to pull down the bottom holder. I tried a few different positions until the charging coil was aligned with my phone. Fast-charging started! I now needed one for my work truck. I bought a second one, but there it needed to work with my iphone 13. Played with the placement of the lower holder and at the forth position fast-charging on the iphone happened. So this charger works for both android and apple. Large and small phones.
BEWARE AND BE CAREFUL!!!!
This is the most challenging if not dangerous packaging to open that I have ever seen. Hope you have lots of patience, time and safety equipment to get this open. The cardboard must be cut to shreds to get away from the product which will destroy all of it, then when your left with the plastic that won't cut with good scissors be careful using a knife and be aware that the plastic and the knife will cut your fingers. Terrible packaging but well engineered to make you mad. Good luck!!
Hello, Frustrated. Thank you for supporting the Ventev brand. We apologize for the inconvenience of the packaging but appreciate your feedback. Based on feedback from others as well as you we will be rolling out optimizations to the packaging. Thank you again.
Abhorrent Packaging
Buyer Beware: This is packaged in a single piece of commercial grade plastic and took myself and my husband over 30 minutes to remove all the pieces from the packaging. Unless you're an expert with a box knife, just be prepared to spend a large amount of time trying to get the pieces out of the package they are sold in.
Hello, Brewer. Thank you for supporting the Ventev brand. We apologize for the difficulty with packaging. We have made steps to improve the packaging. How was your experience with the product? We would love to hear from you - please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. Thank you again for your support and if your experience with our team goes smoothly we kindly request you consider revising your review.
Don't do it!!!
Doesn't charge my S22 at all times, and when it does, it charges very slowly. Same issue as another reviewer, I already threw out the packaging. I'll hopefully get a full refund.
worked fine for a while but eventually it periodically charged my phone. its not been a year and now it doesnt charge. i thought maybe the issue was the cord or plug but i have changed them multiple times and it still doesnt fix the issue.
UPC BAR CODE
The package is very hard to open. I had to tear the packaging and now I do not have the UPC BAR CODE that I need to register the product. Does anyone have the UPC BAR CODE?
Hello, bzap. Thank you for supporting the Ventev brand and for your feedback. Based on the experiences of consumers like you we have optimized our packaging. You can start the registration process without a bar code by contacting our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. If your experience with our team goes smoothly we kindly request you consider revising your review. Thank you again!