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Customer reviews for Ventev Wireless Car Charging Kit w/ 3 Mounting Options for
Ventev Wireless Car Charging Kit w/ 3 Mounting Options
3.3 out of 5 stars
stars
301 ratings177 reviews
  1. 5 stars40% (120)
  2. 4 stars11% (34)
  3. 3 stars13% (39)
  4. 2 stars10% (30)
  5. 1 star26% (78)

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Showing 111-120 of 177 reviews
Feb 21, 2023
Reviewer name: DWoodsSC
1 out of 5 stars
1 out of 5 stars review

Wireless Car Charging... Nonexistence

I bought this mount for the wireless charging feature, which doesn't work. I even removed my phone case, and it still didn't work. My at home and work wireless charging stations work perfectly with my phone being encased. I just pretty much purchased a $35 car mount. On the plus side, the car mount does secure the phone while its in its case.

Helpful?5RH38CV2UI0X13847072685
reply from VoiceComm

Hello and thank you for supporting the Ventev brand and your feedback. We are sorry that your product experience did not meet our expectations. All our products are backed by a true lifetime warranty and we would love to hear from you. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. If your experience with our team goes smoothly we kindly request you consider revising your review. Thank you again!

Mar 4, 2024
Reviewer name: Andy
1 out of 5 stars
1 out of 5 stars review

No support for poor quality.

I bought a charging set a year ago from this same company. It looks like a robust cable. The firs cable was shorting out immediately but would charge long enough thinking that maybe I confused the two cables, or the adapter was bad. Now the second cable is shorting out the same way. I reached out to the vendor directly and tried a return, but Sam's Club doesn't have record of selling this specific item. Since it's a discontinued item, I'm stuck with the vendor that does not respond to my inquiry.

Helpful?5RH38CV2UI0X13847072685
reply from VoiceComm

Hello, Andy. We have a full lifetime warranty and a dedicated customer service team at Ventev. We are very surprised to hear about your experience. Did you register the product and open a warranty claim? If not, we are happy to replace all defective products. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. You can also register your product and begin the warranty process online at: https://ventevmobility.com/pages/product-registration For all other issues, here is a helpful link to the product manual online: https://bit.ly/3vDBywN We are hopeful your experience with our warranty process will go smoothly and, if we meet your expectations, we would be thrilled if you would consider revising your review.

Sep 1, 2024
Reviewer name: roman623
3 out of 5 stars
3 out of 5 stars review

Ok Phone Holder

Its decent. Unfortunately, if you don't have a phone in the holder while driving, the spring loaded mechanism rattles and is annoying. The clamp also loses some grip over time so it doesn't hold in place as well. I donated mine and went with something else.

Helpful?5RH38CV2UI0X13847072685
Oct 17, 2023
Reviewer name: Brewer
1 out of 5 stars
1 out of 5 stars review

Abhorrent Packaging

Buyer Beware: This is packaged in a single piece of commercial grade plastic and took myself and my husband over 30 minutes to remove all the pieces from the packaging. Unless you're an expert with a box knife, just be prepared to spend a large amount of time trying to get the pieces out of the package they are sold in.

Helpful?5RH38CV2UI0X13847072685
reply from VoiceComm

Hello, Brewer. Thank you for supporting the Ventev brand. We apologize for the difficulty with packaging. We have made steps to improve the packaging. How was your experience with the product? We would love to hear from you - please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. Thank you again for your support and if your experience with our team goes smoothly we kindly request you consider revising your review.

Nov 16, 2023
Reviewer name: doc
2 out of 5 stars
2 out of 5 stars review

worked great for about 6 hours before the suction cub on the window no longer was able to stay attach to the windshield. From then on, the device kept coming off the windshield. Taking it back. When it did hold, did good. ???about the wireless charger, if it worked or not.

Helpful?5RH38CV2UI0X13847072685
reply from VoiceComm

Thank you for supporting the Ventev brand. We apologize that your purchase did not meet your expectations. We strive to craft a better charging experience and in this case we fell short. If your window mount is not holding in place, there is a chance the lever on the window mount was not activated. The lever helps secure the mount to your windshield. The lever is located just above the suction cup. Please flip the lever up, strongly press the suction cup in place on your windshield and depress the lever for a stronger hold. If that does not work, all of our products are backed by a true lifetime warranty. We are happy to replace all defective products. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. You can also register your product and begin the warranty process online at: https://ventevmobility.com/pages/product-registration For all other issues, here is a helpful link to the product manual online: https://bit.ly/3vDBywN We are hopeful your experience with our warranty process will go smoothly and, if we meet your expectations, we would be thrilled if you would consider revising your review.

Sep 15, 2024
Reviewer name: Earl L
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

The vent clip

The bracket/clip that secures the phone holder to the vents, is not very strong.

Helpful?5RH38CV2UI0X13847072685
Jan 19, 2024
Reviewer name: Blessed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sturdy

Good purchase , easy to install and works great

Helpful?5RH38CV2UI0X13847072685
Mar 16, 2024
Reviewer name: Tim G
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor quality phone holder

The phone holder doesn't hold the phone at all. One bump in the road and it falls out.

Helpful?5RH38CV2UI0X13847072685
reply from VoiceComm

Hello, Tim. Thank you for supporting the Ventev brand. Our goal is to craft a better charging experience and we apologize for not delivering that with your purchase. If you feel the hold is not strong enough it is possible the lever on you mount was not installed correctly. The lever helps secure the mount to your windshield. The lever is located just above the suction cup. Please flip the lever up, strongly press the suction cup in place on your windshield and depress the lever for a stronger hold. If that does not work, all of our products are backed by a true lifetime warranty. We are happy to replace all defective products. Please contact our customer service team at productsupport@ventevmobility.com or call us at 833-269-2657 from 9AM – 5PM EST. You can also register your product and begin the warranty process online at: https://ventevmobility.com/pages/product-registration For all other issues, here is a helpful link to the product manual online: https://bit.ly/3vDBywN We are hopeful your experience with our warranty process will go smoothly and, if we meet your expectations, we would be thrilled if you would consider revising your review.

Sep 13, 2024
Reviewer name: Connie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Phone , easy access

Very good phone mount, have tried others but this one works

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Jan 9, 2024
Reviewer name: Michael M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Purchase

One of the best purchases I’ve ever made. Sticks to my window unlike any other!

Helpful?5RH38CV2UI0X13847072685