The bottle was damaged and the liquid leaked all over the box! The pump of the shampoo dispenser was broken, as well. It is very disappointing! Poor customer service! The customer service agent named Jacob was careless and unprofessional. They couldn't replace the item since it was out of stock. I was offered a refund after shipping the item back.

Love this shampoo and conditioner. I hope Sam's Club is not planning to discontinue this item.

Too watery Smells horrible Left hair feeling weird