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Customer reviews for Shea Moisture Jamaican Black Castor Oil Shampoo, 33.8 oz. for
Shea Moisture Jamaican Black Castor Oil Shampoo, 33.8 oz.
4.2 out of 5 stars
stars113 ratings43 reviews
  1. 5 stars73% (82)
  2. 4 stars5% (6)
  3. 3 stars4% (5)
  4. 2 stars7% (8)
  5. 1 star11% (12)
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Showing 1-10 of 43 reviews
Oct 21, 2021
JoDee
5 out of 5 stars review

Verified Purchase

An incredible shampoo at an incredible price!

So impressed with this shampoo. It really strengthens my hair and I only have to wash my hair twice a week. I have long hair that is very fine, and I love using this more natural shampoo that is gentle on my hair. So thrilled that Sam's carries it at a lower price than anywhere else I can find it.

Helpful?5TJMXB2Z296L13846122173
Aug 5, 2024
Anna
5 out of 5 stars review

Verified Purchase

Smells nice & a little lathers well

My hair stylist recommended this for growth. I've been using it 1-2 times/week for over 6 months & I really like it. My hair has been growing about 1/2 inch every month which is normal I think. It feels soft & not as dry as before & it smells nice. It lathers really well, so I don't use a lot & I have very long hair

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Jul 2, 2024
Donna
5 out of 5 stars review

Verified Purchase

Great product

This is a fantastic product and Sam's club has the best price I've found

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Apr 10, 2024
CathyM
5 out of 5 stars review

Verified Purchase

Great for thickening hair

This Shea Moisture Jamaican Black Castor Oil Shampoo works great to restore & thicken hair. Hair looks fuller & full of body.

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Jul 7, 2020
Laura
5 out of 5 stars review

Verified Purchase

Black Castor Oul Shampoo

I have naturally curly hair and a sulphate allergy. This shampoo is great, no sulphates and it smells good. My hair hasn't felt this clean in a long time

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Nov 27, 2020
Allison
2 out of 5 stars review

Verified Purchase

Good product, crud packaging

The actual product is great. We have used this before and quality is amazing as always. Sam's, however, packed it terribly. When it came in, the pump from the shampoo (bought it with the conditioner, which did stay intact) was broken inward amd about 1/4 ofthe shampoo had spilled into the bag it was in. I was able to salvage a little more than half and get it back into the bottle, but the pump is completely unusable. There was no shock absorbing material in the packaging. Just large box with much smaller bottles in a zip-closure bag. No wonder it broke... sams itself seems to be slipping quite a bit. Definitely annoyed a lot lately.

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Feb 16, 2021
GinMa
2 out of 5 stars review

Verified Purchase

Strips oil

This shampoo leaves my hair very dry! It seems to strip any oil I have, which isn't really much. This shampoo may work better for someone who has very oily hairl.

Helpful?5TJMXB2Z296L13846122173
Aug 6, 2020
Anonymous
2 out of 5 stars review

Verified Purchase

poor packing

The container's pump was broken as a result half of the product was lost.

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Oct 14, 2021
Michele
1 out of 5 stars review

Verified Purchase

Improvements Required

Improvements required in packing this item. The pump was broken and unable to use the product.

Helpful?5TJMXB2Z296L13846122173
reply from Supplier Response

We're so sorry to hear this, Michele! We'd like to collect some information in order to look into this. Could you please send us an email to support@sheamoisture.com and share ref id: 38485635? We hope to hear from you soon!

Jan 10, 2024
Mdanzy
1 out of 5 stars review

Verified Purchase

I don't know why?

Super clumpy shampoo. I shook it and it stays in small clumps then clumps up to big chunks again - also broken pump on the bottle. Seems like a nice formula but the clumps???

Helpful?5TJMXB2Z296L13846122173
reply from SheaMoisture

We're so sorry to hear you had this experience with our Jamaican Black Castor Oil Strengthen & Restore Shampoo. The quality of our products are very important to us, and we'd like to ask a few questions - please email our team at support@sheamoisture.com, and share ref ID: 46153034. We'll be waiting for your email!