Hi Zulma, Thank you so much for taking the time to share your experience. We’re genuinely sorry to hear that our Fully Cooked Angus Beef Fajitas didn’t deliver the flavor you were expecting. That’s a letdown, especially when you’re counting on a quick and tasty meal to hit the spot. Our goal with this product is to offer tender, fire-grilled beef seasoned with bold, southwestern-inspired spices — something that feels like it came straight off the grill, not out of a package. So when the flavor falls flat, we know it can turn a convenient dinner into a disappointing one. That’s not the kind of experience we want for you or anyone who brings our food home. We’d really appreciate the opportunity to learn more and make things right. If you’re willing, please reach out to our Customer Care Team at 903-363-1142, or visit us at souleskitchen.com/contact-us.

Hi Mom, Thank you for your feedback on our John Soules Fully Cooked Angus Beef Fajitas. We’re sorry to hear that the product contained more fat than expected — that’s not the experience we want for our customers. We aim to deliver high-quality cuts with great flavor and consistency, and your input helps us identify areas for improvement. While some marbling is natural in Angus beef and contributes to tenderness, we understand that excessive fat can be disappointing. We’d appreciate the opportunity to learn more and make this right. Please contact our Customer Care Team at 903-363-1142 or visit https://www.souleskitchen.com/contact-us/ — we’re here to help. Thank you again for sharing your experience.

We're happy to hear you love the taste. If you really love our Angus Beef Fajitas, you should try our Chicken Fajitas--if you haven't already!