We are so grateful for your feedback. Thank you so much for taking the time to leave us a review!

Hi VR,<br /><br />Thanks for sharing your experience with our John Soules Fully Cooked Angus Beef Fajitas. We’re sorry to hear the meat didn’t meet your expectations — sinew and excess fat can really take away from the enjoyment of a meal, and that’s not the quality we strive to deliver.<br /><br />We select Angus beef for its flavor and tenderness, but we understand that consistency matters just as much. Your feedback helps us evaluate and improve our sourcing and preparation standards.<br /><br />If you’d like to share more or speak with someone directly, our Customer Care Team is here to help. You can reach them at 903-363-1142 or visit https://www.souleskitchen.com/contact-us/.

Nancy, that sounds really unpleasant. When the pieces are stuck together and the texture turns pasty or gummy, it usually means something went wrong with the product — often a sign it may have lost temperature or moisture at some point. Definitely not the experience you should be getting, and your feedback really helps highlight it.

Shopper3412, that sounds really unpleasant. When the beef turns chewy and the flavor seems sour, it can be a sign the product may have lost temperature at some point. Thanks for sharing your experience — that’s definitely not how it should be.

Brian, love hearing that they worked well for you. They really are perfect for quick burritos, quesadillas, or classic fajitas — super convenient and full of flavor.

Hi Nanny, so glad you’re enjoying it! The seasoning and tenderness really do make it an easy win, and using it on salads is such a great idea. Thanks for sharing how you like to serve it.

Hi Gflores,<br /><br />Thank you for sharing your experience with our John Soules Fully Cooked Angus Beef Fajitas. We’re sorry to hear the meat didn’t meet your expectations — dry and mushy texture is not what we aim to deliver, and we understand how disappointing that can be.<br /><br />Our Angus beef is carefully prepared to offer bold flavor and tenderness, but we know that results can vary depending on cooking method and storage conditions. Your feedback helps us identify areas for improvement, and we truly appreciate you taking the time to let us know.<br /><br />If you’d like to speak with someone directly or share more details, our Customer Care Team is here to help. You can reach them at 903-363-1142 or visit https://www.souleskitchen.com/contact-us/.<br /><br />Thanks again for reaching out — we value your input.

Thanks for sharing that, GM. Tough and chewy is a real letdown, especially for something priced like a premium option.