Hi there,<br /><br />Thank you for sharing your experience with our John Soules Fully Cooked Angus Beef Fajitas. We’re sorry to hear that the taste and smell seemed off — that’s definitely not the quality we aim to deliver. While occasional packaging or storage issues can affect flavor, we take every report seriously to ensure our products meet the highest standards.<br /><br />We’d appreciate the chance to learn more and make this right. Please contact our Customer Care Team at 903-363-1142 or visit https://www.souleskitchen.com/contact-us/ so we can assist you directly.<br /><br />Thanks again for bringing this to our attention — your feedback helps us improve.

Thanks for your feedback, Ronnie! We appreciate you pointing out the extra peppery and spicy kick in that bag of Angus Beef Fajitas. Flavor intensity can vary, and your note helps others who might prefer a milder taste. If you try it again, we’d love to hear if the experience is more balanced next time.

Hi Max,<br /><br />Thanks for your honest feedback — we’re sorry to hear that the Angus Beef Fajitas didn’t meet your expectations. Excess gristle and tough texture are definitely not what we aim to deliver, and we understand how that can be a dealbreaker.<br /><br />We take pride in selecting quality cuts and preparing them for convenience and flavor, so your experience is something we want to look into further. If you’re open to it, we’d appreciate the chance to learn more and offer support.<br /><br />Please reach out to our Customer Care Team at 903-363-1142 or visit https://www.souleskitchen.com/contact-us/ — we’re here to help and make things right.

Dear Christi,<br /><br />Thank you for taking the time to share your experience with our Fully Cooked Angus Beef Fajitas. We&#39;re sorry to hear that the flavor didn’t meet your expectations and that the meat was overly fatty. That’s certainly not the quality we aim to deliver, and we appreciate you bringing it to our attention.<br /><br />If you’d like to speak with someone directly or request assistance, please contact our Customer Care team at 903-363-1142 or visit souleskitchen.com/contact-us.<br /><br />We value your input and hope to provide a better experience next time.

Hi Hayes,<br /><br />We really appreciate you taking the time to share your thoughts with us. We understand how changes in packaging or pricing can feel frustrating, and we want to reassure you that our Angus Beef Fajitas have always been sold as a single package, not a double bag. Pricing at the store level is determined by the retailer, so while we don’t control that part, we truly value your feedback and will share it with our team.<br /><br />Thank you again for letting us know—we care about your experience and want you to continue enjoying our products.

Hi Frank,<br /><br />Thanks so much for your feedback — we’re glad to hear you enjoyed the flavors of our Angus Beef Fajitas!<br /><br />We appreciate you pointing out the texture issue with some of the pieces. Your input helps us better understand what our customers are experiencing and is valuable as we continue working to deliver the best possible products.<br /><br />Thanks again for recommending us — we’re thrilled to be part of your quick dinner lineup!

Hi Jake,<br /><br />We’re sorry to hear the Angus Beef Fajitas didn’t meet your expectations. Your feedback is important to us, and we’ll share it with our quality team to help improve our products. Thank you for taking the time to let us know.

Thanks, Din — glad to hear you enjoyed the Angus Beef Fajitas. Quick and tasty is exactly what we aim for!