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Customer reviews for Tramontina 13-Gallon Step Trash Can, Assorted Colors for
Tramontina 13-Gallon Step Trash Can, Assorted Colors
4.6 out of 5 stars
stars
4,289 ratings1,521 reviews
  1. 5 stars82% (3,504)
  2. 4 stars9% (400)
  3. 3 stars3% (137)
  4. 2 stars2% (101)
  5. 1 star3% (147)

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Showing 61-70 of 1,521 reviews
Dec 15, 2020
LidaD
1 out of 5 stars review

Rusting Lid

While the exterior of the trash can remains pristine, the under side of the lid is rusting. I reached out via email to the manufacturer, Tramontina, several times over the past week. Their first response was a very genetic one, listing the various reasons why rust occurs: *trash can be located in a services area with higher humidity and lower frequency maintenance/disposalwaste is not taken out on a regular basis *waste touching the lid *lid not being wiped on a regular basis *gases produced by organic waste is corrosive therefore it can cause rust. They then asked how long ago I purchased it. Although I immediately replied, I have yet to hear back from the. I followed up with two emails.

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

We would love to hear more about your experience. If you have not heard back from Tramontina Customer Service, please send us an email to help@tramontina-usa.com so that we can properly handle your case. We sincerely apologize for the delay in responding to your request and truly appreciate your feedback. We look forward to addressing your concerns.

Dec 19, 2022
MayIsuggest
1 out of 5 stars review

The foot pedal breaks at the pivot point.

I have purchased three of these. The can is fantastic except the foot-pedal. The foot pedal is a large plastic part that extends from the front to the back of the trash can. It has a pivot point so that force from your foot pressing down the pedal lifts the back rods. The rods are metal and the remaining plastic pieces do not receive much force so are simply perfect. But, the bottom petal at the point were it pivots is where it breaks. No reinforcement of plastic is done around the pivot point. A recent review photo shows the breakage. Most negative reviews are also of this problem. Where the metal force resistance rod moves through the plastic is the point of pivot. The company really needs to add additional plastic reinforcement (a thick plastic doughnut or washer should work) or better yet a metal cage to hold the weight through the pivot. It is a great trash can, but I need to move on. Replacing 3 is 1 too many for me. I don't want to contribute that much to the landfill and the cash from my pocket. I wouldn't mind buying one every 10 years or so, but 3 in 5 years is simply too many.

Helpful?4JTEQGMNTVTX13841215713
reply from Supplier Response

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance with your case.

Dec 28, 2022
SaintRemy01
1 out of 5 stars review

Horrible smell when opening

Interior trash receptacle is made of styrene plastic, not rubberized like most. Beware, if you leave this in a warm space, near any warm room whatsoever, it will begin to omit a toxic odor of styrene when opened, not the smell of the garbage deposited within. This is a glue like odor, and almost made me pass out and my eyes water. I am reporting it to the Consumer Protection Agency for review. This item perhaps should be recalled, and have the interior plastic receptacle replaced!

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance on your case.

Feb 7, 2026
SUZANNE
2 out of 5 stars review

Packaging was fine but the can has a scratch on the lid and smudges on the lid that will not come off with microfiber. Packaging selected if a problem don't return to the store, contact them directly. I sent them an email. First response was we received your email. Then nothing.

Helpful?4JTEQGMNTVTX13841215713
Dec 7, 2021
MistyBlue
5 out of 5 stars review

Verified Purchase

Terrific Purchase for a Terrific Price

This trash can was bought as a Christmas. I have one in my kitchen that I purchased about 4 years ago and I love it. The removable center helps to keep the can clean and it is very easy to empty. Plus point is that it looks very attractive and not really like a trash can.

Helpful?4JTEQGMNTVTX13841215713
May 18, 2023
JustG
2 out of 5 stars review

Nice but pedal mechanism breaks

Very nice looking, and I like the inside liner that you can take out and have nearby when you are preparing ingredients. However, the pedal does not last - it is plastic on the bottom of the unit, and it cracks. So the pedal is useless, you'll need to open the top yourself after a while. I contacted Tramontina a few months ago and they said they would get back to me. They did not.

Helpful?4JTEQGMNTVTX13841215713
reply from Customer Support Team

We apologize for the inconvenience. Please contact us via email at help.tusa@tramontina.com for further assistance.

Dec 10, 2022
CJS
5 out of 5 stars review

Verified Purchase

Functional and Attractive Trash Can for Indoor Use

This is my second Tramontina 13-Gallon Trash Can. The step for opening is very convenient and the automatic close secures the trash. The regular liners fit perfectly and facilitate easy removal of garbage for pick up. The variety of colors is a plus in matching kitchen appliances. or decor.

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Sep 5, 2022
Lady J
5 out of 5 stars review

Absolutely Love the Bronze!!!

Nice size and elegant trash cN in the bronze. It has an inner trash can loner to pull out and keep bag on inside but I put mine old style way for first use. It was tight but worked. It looks elegant in my bronze accented kitchen. I am soooo glad I went ahead and brought this trash can. The price was more than I wanted to pay but much more reasonable than other trash cans made like this! Thanks

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Jan 17, 2024
JoeH
5 out of 5 stars review

Verified Purchase

Kitchen trash can

We use this trash can in the kitchen. Opening the lid with the foot pedal is really handy in the kitchen since there are a lot of times when you have both hands full and you need to dump something into the can. The previous can we had utilized a flip lid that constantly had to be cleaned due to food falling on top of it.

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Nov 27, 2022
barbarajean79
4 out of 5 stars review

Verified Purchase

Has held up well

I bought this one as a gift, however have had the same one for 3 years now. The only thing I have to complain about is the inside of the lid has started to rust. Otherwise it’s solidly made, the lid-opening mechanism has held up well and the inner plastic trash receptacle is solid and well made. The holes in the bottom of it make it easy for the trash bag to completely open without having to “burp” the air out.

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